RosettaNet XML Message Guidelines
6C2_MG_V01_01_00_WarrantyClaimConfirmation ( 5-Nov-2009 4:37:45 PM )
This document has been prepared by RosettaNet (http://www.rosettanet.org) from requirements gathered during the cluster/segment workshops and in conformance with the RosettaNet methodology.

1 1 fromRole.PartnerRoleDescription
2 1 |-- ContactInformation
3 1 |    |-- contactName.FreeFormText
4 1 |    |-- EmailAddress
5 0..1 |    |-- facsimileNumber.CommunicationsNumber
6 1 |    |-- telephoneNumber.CommunicationsNumber
7 1 |-- GlobalPartnerRoleClassificationCode
8 1 |-- PartnerDescription
9 1 |    |-- BusinessDescription
10 1 |    |    |-- GlobalBusinessIdentifier
11 0..1 |    |    |-- GlobalSupplyChainCode
12 1 |    |-- GlobalPartnerClassificationCode
13 0..1 GlobalDocumentFunctionCode
14 1 thisDocumentGenerationDateTime.DateTimeStamp
15 1 thisDocumentIdentifier.ProprietaryDocumentIdentifier
16 1 toRole.PartnerRoleDescription
17 0..1 |-- ContactInformation
18 1 |    |-- contactName.FreeFormText
19 1 |    |-- EmailAddress
20 0..1 |    |-- facsimileNumber.CommunicationsNumber
21 1 |    |-- telephoneNumber.CommunicationsNumber
22 1 |-- GlobalPartnerRoleClassificationCode
23 1 |-- PartnerDescription
24 1 |    |-- BusinessDescription
25 1 |    |    |-- GlobalBusinessIdentifier
26 0..1 |    |    |-- GlobalSupplyChainCode
27 1 |    |-- GlobalPartnerClassificationCode
28 1 WarrantyClaimConfirmData
29 1 |-- ClaimData
30 1 |    |-- claimProcessDate.DateStamp
31 1 |    |-- GlobalClaimStatusCode
32 1 |    |-- isFixedInTime.AffirmationIndicator
33 0..n |    |-- PaymentInformation
34 1 |    |    |-- claimPaymentAmount.FinancialAmount
35 1 |    |    |    |-- GlobalCurrencyCode
36 1 |    |    |    |-- MonetaryAmount
37 1 |    |    |-- GlobalPaymentTypeCode
38 0..1 |    |-- totalEventReimbursement.FinancialAmount
39 1 |    |    |-- GlobalCurrencyCode
40 1 |    |    |-- MonetaryAmount
41 0..n |-- DocumentReference
42 0..1 |    |-- DateTimeStamp
43 1 |    |-- GlobalDocumentReferenceTypeCode
44 0..1 |    |-- GlobalPartnerRoleClassificationCode
45 0..1 |    |-- LineNumber
46 1 |    |-- ProprietaryDocumentIdentifier
47 0..1 |    |-- RevisionNumber
48 1 |-- GlobalClaimTypeCode
49 0..1 |-- ServiceDelivery
50 1 |    |-- approvedServiceDeliveryMethod.GlobalServiceDeliveryMethodCode
51 1 |    |-- isRequestedServiceDeliveryMethodAllowed.AffirmationIndicator
52 1 |    |-- requestedServiceDeliveryMethod.GlobalServiceDeliveryMethodCode
53 1 |-- ServicedUnit
54 0..1 |    |-- GlobalWarrantyTypeCode
55 1 |    |-- isEntitledToWarranty.AffirmationIndicator
56 0..1 |    |-- isProofOfPurchaseIncluded.AffirmationIndicator
57 1 |    |-- ProductIdentification
58 0..1 |    |    |-- GlobalProductIdentifier
59 0..n |    |    |-- PartnerProductIdentification
60 1 |    |    |    |-- GlobalPartnerClassificationCode
61 1 |    |    |    |-- ProprietaryProductIdentifier
62 0..1 |    |    |    |-- revisionIdentifier.FreeFormText
63 1 |    |-- ProprietarySerialIdentifier
64 0..1 |    |-- purchaseDate.DateStamp
65 0..1 |-- serviceLocation.PartnerDescription
66 1 |    |-- BusinessDescription
67 0..1 |    |    |-- businessName.FreeFormText
68 0..1 |    |    |-- GlobalBusinessIdentifier
69 0..n |    |    |-- PartnerBusinessIdentification
70 1 |    |    |    |-- ProprietaryBusinessIdentifier
71 1 |    |    |    |-- ProprietaryDomainIdentifier
72 0..1 |    |    |    |-- ProprietaryIdentifierAuthority
73 1 |    |-- GlobalPartnerClassificationCode
74 0..n |-- StatusInformation
75 1 |    |-- GlobalNotificationCode
76 1 |    |-- messageTrackingID.ProprietaryDocumentIdentifier
77 1 |    |-- warrantyNotes.FreeFormText
78 1 |-- warrantyClaimSubmissionDate.DateTimeStamp


Guideline Information
GlobalPartnerRoleClassificationCode Lines: 7 22 44
Constraint: Only GlobalPartnerRoleClassificationCode equal to "Authorized Service Provider" is allowed. 22
Constraint: Only GlobalPartnerRoleClassificationCode equal to "Warranty Provider" is allowed. 7
Entity Instances
Account Supplier Any trading partner that buys or sells products/services from customers and/or vendors.
Account User Any trading partner that requires an account to buy or sell products/services.
Anonymous Buyer A requestor of information that chooses to remain anonymous.
Appointment Provider The stakeholder(s) in the shipment delivery activity.
Authorized Service Provider The Service Provider authorized by an OEM to perform service on a unit.
Authorizer The partner role that provides product authorization, from a product owner or manufacturer, for a reselling organization to resell a product.
Buyer An employee or organization that buys products for a partner type in the supply chain.
Catalog Distributor The partner role that distributes catalog information to catalog producers and buyers.
Catalog Producer The partner role that produces catalog information for a partner type in the supply chain.
Change Requester A party who has an interest in requesting a review of a possible change to the component. The requester may be any party including customers and suppliers.
Change Review Forum A party who has responsibility for the review of Engineering Change Requests and the drafting and review of Engineering Change Orders. The Change Review Forum is assumed to be at the company that has responsibility for the engineering aspects of the component affected by the change.
Claim Requester The owner of the shipments who is responsible for the intact delivery.
Consignee The receiver of the shipment.
Consumption Notification Provider Trading Partner role responsible for sending the notification of material consumption by a production location
Consumption Notification User Trading Partner role responsible for receiving and processing the notification of material consumption thereby invoicing the customer for consumed material
Credit Provider This partner role is responsible for providing credit information about potential customers.
Credit Reference Requester This partner role is responsible for requesting credit information about potential customers.
Customer This partner role creates a demand for a product or service.
Customer Manager This partner role manages the relationship with the business customers.
Decision Stakeholder The party (such as suppliers, customers and others) who is responsible for the review and approval of the Engineering Change Approval Request. The stakeholders may be from multiple organizations.
Delivery Appointment Provider A party that receives a request for a change to a previously scheduled delivery appointment.
Delivery Appointment Requester A party that requests a change to a previously scheduled delivery appointment.
Demand Creator The partner role that identifies the opportunity, submits design registration, provides engineering support to advance the opportunity towards design win, and generates revenue by satisfying customer demand for a product.
Design Engineering Information Receiver This partner role uses technical information for updating enterprise databases (such as electronic catalog systems), design or test engineering, and manufacturing.
Design Engineering Information Sender This partner role distributes the design engineering information of the agreed types in the agreed amounts at the agreed times.
Exception Identifier The party/organization that monitors and identifies exceptions based on predefined exception criteria and sends notifications of the identified exceptions. In a collaborative forecasting process, the Exception Definer may be the Forecast Owner, Forecast Recipient, Forecast Reply Recipient and/or an external party.
Exception Recipient The party/organization requiring visibility to an exception and receiving notifications on the identified exceptions. In a collaborative forecasting process, the Exception Recipient may be the Forecast Owner, Forecast Recipient and/or Forecast Reply Recipient. The Exception Identifier may send a notification for a specific exception to multiple Exception Recipients.
Failure Report Administrator An employee or organizational entity that receives and processes PIP Failure Notifications.
Financing Processor The organization that processes the request for financing.
Forecast Owner The party/organization that monitors and identifies exceptions based on predefined exception criteria and sends notifications of the identified exceptions. In a collaborative forecasting process, the Exception Identifier may be the Forecast Owner, Forecast Recipient, Forecast Reply Recipient and/or an external party.
Forecast Recipient The party that receives a strategic or order forecast.
Forecast Reply Recipient The party that receives a forecast reply. The Recipient can be the original forecast owner or other forecast partner (Please refer to the GlobalPartnerClassificationCode).
Implementation Plan Creator The partner role that creates, maintains and manages an implementation plan associated with an Engineering Change Order.
Initiator The party that starts the data exchange.
Integrator The organization responsible for the production of the product. Change requests are communicated back to the Qualification Owner.
In-transit Information User The party who receives shipment status information.
Inventory Information Provider An organization that owns or holds inventory and provides information about this inventory to partners in the supply chain. This may be a distributor, contract manufacturer, supplier or OEM reporting inventory that they hold and/or own.
Inventory Information User An employee or organizatrion that uses information about inventory.
Invoice Provider The organization that generates the invoice.
Invoice Receiver The organization being invoiced.
Invoice Reject Provider The organization that rejects an invoice.
Invoice Reject Receiver The organization being issued an Invoice Reject Notification.
Marketing Activity Information User The party who uses information about Marketing Activities. This party might include distributors, and retail operations.
Marketing Activity Initiator The partner role that distributes information about marketing activities being sponsored by the organization.
Material Release Information Provider Trading Partner role responsible for triggering release of materials to a delivery location
Material Release Information User Trading Partner role responsible for receiving trigger to release material to a delivery location and shipping material to delivery location
Payee The party receiving a payment.
Payer The party issuing a payment.
PIP Failure Notifier An organizational process that automatically notifies the appropriate Failure Report Administrator of a PIP process failure.
Product Distributor The party authorized by a Product Supplier to purchase goods and services from the Product Supplier and resell to customers.
Product Information Distributor The partner role that distributes new product information to product information users and buyers.
Product Information Subscriber The business partner that subscribes to product information from other business partners.
Product Information User The partner role that uses product information to create or update enterprise systems and online promotion systems such as electronic catalog systems.
Product Provider The partner role that creates a differentiated product, owns the registration process and creates a list of eligible products for use in design registration.
Product Supplier This partner role supplies product to customers in the supply chain.
Qualification Owner The organization responsible for the qualification of manufacturers and suppliers of parts for the product. The Qualification Owner defines and maintains the AML for the product.
Quality Data Provider The party responsible for sending the Repair Quality Data. The Provider, through various means, learns of product or product component defect(s).
Quality Data User The party who receives the repair and/or test data. The User analyzes the data and incorporates findings into its business model.
Receiver The intended recipient of products or business information. The Receiver may verify receipt if prescribed.
Responder The party that replies to the initiators message.
Return Provider The party responsible for authorizing and/or processing the return.
Return Receiver A third-party or warehousing operation responsible for receiving returns, inspecting the package contents and comparing to the issued RMA to assure the contents are what was authorized on the RMA.
Return Requester Any party wishing to return a product. This role could be played by a large end-user such as the Government Services Administration (GSA), a distributor, or a reseller.
Sales Facilitator This partner role facilitates the sale of product between partners in the supply chain.
Sales Lead Originator The party assigning a sales lead to another party.
Sales Lead Processor The party who receives the sales lead. This party is responsible for accepting or rejecting the lead, and if accepted, reports the status of the lead.
Sales Marketing Claim Processor The partner role that processes the claim and/or remits compensation to the Sales Marketing Claimant.
Sales Marketing Claimant The partner role that requests reimbursement from a Sales Marketing Claim Processor.
Sales Marketing Program Reimbursement Recipient The partner role that receives status on a previously submitted sales marketing claim, or who receives reimbursement without submitting a claim.
Sales Marketing Program Reimburser The partner role that is currently processing a sales marketing claim, (or providing a payment without a claim submitted) and who provides information on the status of the claim processing.
Self-Billing Invoice Provider The party that generates the self-billing invoice plus being invoiced. It can re-issue the self-billing invoice.
Self-Billing Invoice Receiver The organization that provides the services or goods. The organization that receives the payment.
Seller An organization that sells products to partners in the supply chain.
Service Provider A provider that performs a service such as repair, diagnose, maintain, install or remove on a unit.
Shipment Information User The party who receives shipment status information.
Shipment Requester The party requesting transportation services.
ShipmentController The party who is authorized to make decisions regarding a shipment while in-transit.
Shipper The party who relinquishes (assigns) a shipment to a transport service provider.
Shipping Provider The organization responsible for performing the shipping logistics for the Shipper. The Shipping Provider ships products from one location to another as requested by the shipping order and informs the Shipper when the shipment has been sent.
Solution Provider The party that may architect, configure, engineer, sell, or determine the fulfillment of the configured solution to partners in the supply chain.
Solution Requester This party that creates a demand for a product or service, or has contracted with a Solution Provider for the manufacture or fulfillment of a product(s).
Specification Provider The partner role that creates or passes on manufacturing specifications. This may be a Solution Provider, an OEM who is sub-contracting manufacturing tasks like fabrication or assembly, or another party.
Specification User The partner role that uses a manufacturing specification. This might be a sub-contract assembler or fabricator.
Stakeholder The party that is required to implement an Engineering Change Order. The Stakeholder may include all levels of suppliers, customers or other parties. The Stakeholder may represent multiple organizations. The Stakeholder may draft and/or be responsible for completing tasks in an implementation plan.
Status Requester The functional partner role, that could be a Product Provider, that creates a differentiated product, owns the registration process and creates a list of eligible products, or who is responsible for identifying the opportunity (that is, it could be a Demand Creator).
Status Responder The organizational partner role, that could be a Product Provider, that creates a differentiated product, owns the registration process and creates a list of eligible products, or who is responsible for identifying the opportunity (that is, it could be a Demand Creator).
Supplier This partner role supplies product to customers in the supply chain.
Tender Information User The stakeholder(s) in the tendering activity.
Transport Service Provider The party that provides transportation services for a Shipment Requester.
Warranty Provider The provider who honors the warranty terms and reimburses the Authorized Service Provider for a service event performed under the terms of the warranty.

BusinessDescription Lines: 9 24 66
Constraint: At least one business identifier must be provided: "businessName", "GlobalBusinessIdentifer" or at least one entity in "PartnerBusinessIdentification". 66

GlobalSupplyChainCode Lines: 11 26
Entity Instances
Electronic Components The electronic components supply chain.
Information Technology The information technology supply chain.
Semiconductor Manufacturing The semiconductor manufacturing supply chain.
Telecommunication Industry The telecommunication industry supply chain.

GlobalPartnerClassificationCode Lines: 12 27 60 73
Entity Instances
Broker Representative of a third party.
Carrier Product carrier for transporting goods in supply chain.
Contract Manufacturer The party responsible for the services rendered.
Customs Broker Product customs broker in supply chain.
Distribution Center Product distributor in supply chain.
Distributor Product distributor in supply chain.
End User Product end user in supply chain.
End User Government End user government.
Financier Financial service provider in supply chain
Freight Forwarder Product freight forwarder for transporting goods in supply chain.
Manufacturer Product manufacturer in supply chain.
Manufacturing Division A separate unit of a manufacturer.
Original Equipment Manufacturer Product manufacturer of original equipment in the supply chain.
Reseller The party who buys goods from a manufacturer and resells them to customers unchanged.
Retailer Product retailer in supply chain.
Service Provider A provider of services such as repair, diagnoses, maintainence, installation or removal of a unit.
Shopper Product shopper in supply chain.
Supplier Used to identify a supplier’s part number or the model number of the product or service.
Warehouser Product warehouser in supply chain.

GlobalDocumentFunctionCode Lines: 13
Constraint: Only GlobalDocumentFunctionCode equal to "Response" is allowed.
Entity Instances
Request The business document is a request for a business action to be performed by a partner.
Response The business document is a response to a requesting partner.

GlobalClaimStatusCode Lines: 31
Entity Instances
Cancel The claim has been cancelled.
Close Close the referenced Warranty Claim without further action.
Complete The claim has been processed.
Incomplete All required fields for the claim have not been completed.
Open Open a new Warranty Claim.
Update Referenced Warranty Claim information is updated by this message.
Void The claim has been voided.

GlobalCurrencyCode Lines: 35 39
Entity Instances
ADP ANDORRA (multiple)
AED UNITED ARAB EMIRATES
AFA AFGHANISTAN
ALL ALBANIA
AMD ARMENIA
ANG NETHERLANDS ANTILLES
AON ANGOLA (multiple)
AOR ANGOLA (multiple)
ARS ARGENTINA
ATS AUSTRIA
AUD TUVALU
AWG ARUBA
AZM AZERBAIJAN
BAM BOSNIA AND HERZEGOVINA
BBD BARBADOS
BDT BANGLADESH
BEF BELGIUM
BGL BULGARIA
BHD BAHRAIN
BIF BURUNDI
BMD BERMUDA
BND BRUNEI DARUSSALAM
BOB BOLIVIA (multiple)
BOV BOLIVIA (multiple)
BRL BRAZIL
BSD BAHAMAS
BTN BHUTAN (multiple)
BWP BOTSWANA
BYB BELARUS
BZD BELIZE
CAD CANADA
CHF SWITZERLAND
CLP CHILE
CNY CHINA
COP COLOMBIA
CRC COSTA RICA
CUP CUBA
CVE CAPE VERDE
CYP CYPRUS
CZK CZECH REPUBLIC
DEM GERMANY
DJF DJIBOUTI
DKK GREENLAND
DOP DOMINICAN REPUBLIC
DZD ALGERIA
ECS ECUADOR
EEK ESTONIA
EGP EGYPT
ERN ERITREA
ESP SPAIN
ETB ETHIOPIA
EUR EUROPEAN UNION
FIM FINLAND
FJD FIJI
FKP FALKLAND ISLANDS(MALVINAS)
FRF FRENCH SOUTHERN TERRITORIES
GBP UNITED KINGDOM
GEL GEORGIA
GHC GHANA
GIP GIBRALTAR
GMD GAMBIA
GNF GUINEA
GRD GREECE
GTQ GUATEMALA
GWP GUINEA-BISSAU
GYD GUYANA
HKD HONG KONG
HNL HONDURAS
HRK CROATIA
HTG HAITI
HUF HUNGARY
IDR INDONESIA
IEP IRELAND
ILS ISRAEL
INR BHUTAN (multiple)
IQD IRAQ
IRR IRAN (ISLAMIC REPUBLIC OF)
ISK ICELAND
ITL VATICAN CITY STATE (HOLY SEE)
JMD JAMAICA
JOD JORDAN
JPY JAPAN
KES KENYA
KGS KYRGYZSTAN
KHR CAMBODIA
KMF COMOROS
KPW KOREA, DEMOCRATIC PEOPLE'S REPUBLIC OF
KRW KOREA, REPUBLIC OF
KWD KUWAIT
KYD CAYMAN ISLANDS
KZT KAZAKHSTAN
LAK LAO PEOPLE'S DEMOCRATIC REPUBLIC
LBP LEBANON
LKR SRI LANKA
LRD LIBERIA
LTL LITHUANIA
LUF LUXEMBOURG
LVL LATVIA
LYD LIBYAN ARAB JAMAHIRIYA
MAD WESTERN SAHARA
MDL MOLDOVA, REPUBLIC OF
MGF MADAGASCAR
MKD MACEDONIA, THE FORMER YUGOSLAV REPUBLIC OF
MMK MYANMAR
MNT MONGOLIA
MOP MACAU
MRO MAURITANIA
MTL MALTA
MUR MAURITIUS
MVR MALDIVES
MWK MALAWI
MXN MEXICO
MYR MALAYSIA
MZM MOZAMBIQUE
NGN NIGERIA
NIO NICARAGUA
NLG NETHERLANDS
NOK BOUVET ISLAND
NPR NEPAL
NZD COOK ISLANDS
OMR OMAN
PAB PANAMA
PEN PERU
PGK PAPUA NEW GUINEA
PHP PHILIPPINES
PKR PAKISTAN
PLN POLAND
PTE PORTUGAL
PYG PARAGUAY
QAR QATAR
ROL ROMANIA
RUR RUSSIAN FEDERATION
RWF RWANDA
SAR SAUDI ARABIA
SBD SOLOMON ISLANDS
SCR SEYCHELLES
SDD SUDAN
SEK SWEDEN
SGD SINGAPORE
SHP SAINT HELENA
SIT SLOVENIA
SKK SLOVAKIA
SLL SIERRA LEONE
SOS SOMALIA
SRG SURINAME
STD SAO TOME AND PRINCIPE
SVC EL SALVADOR
SYP SYRIAN ARAB REPUBLIC
SZL SWAZILAND
THB THAILAND
TJR TAJIKISTAN
TMM TURKMENISTAN
TND TUNISIA
TOP TONGA
TPE EAST TIMOR
TRL TURKEY
TTD TRINIDAD AND TOBAGO
TWD TAIWAN, PROVINCE OF CHINA
TZS TANZANIA, UNITED REPUBLIC OF
UAH UKRAINE
UGX UGANDA
USD UNITED STATES
UYU URUGUAY
UZS UZBEKISTAN
VEB VENEZUELA
VND VIETNAM
VUV VANUATU
WST SAMOA
XAF CONGO
XCD GRENADA
XDR INTERNATIONAL MONETARY FUND
XOF TOGO
XPF NEW CALEDONIA
XPR FRENCH POLYNESIA
YER YEMEN
YUM YUGOSLAVIA
ZAR NAMIBIA
ZMK ZAMBIA
ZRN ZAIRE
ZWD ZIMBABWE

GlobalPaymentTypeCode Lines: 37
Entity Instances
Curtailment
DBD The bonus paid when the unit failure is diagnosed before a technicial is dispatched.
Event The labor warranty coverage per incident.
Fix-in-Time The warranty coverage for repairing a unit within a specified time frame.
Matured Principal
No-Fault-Found Bonus paid when no fault was found when repairing a unit.
Onsite Additonal credit for repairing a unit at the customer's location.
Part Credit The credit received for returning defective parts during a service event.
Past Due
PFP Pay for performance payment.
PPE The bonus paid for each part replaced per service event (Parts per Event)
Scheduled
Training Incentive Bonus for technician cerftification.

GlobalDocumentReferenceTypeCode Lines: 43
Entity Instances
Applied Promotions
Approval Authorization Request Approval
ASP Claim The unique identifier assigned by the ASP for a warranty claim.
ASP Part Return The unique identifier assigned by the ASP for a part return.
ASP PartOrder The unique identifier assigned by the ASP for a part order.
ASP Requisition The unique identifier assigned by the ASP to reference a work order.
Catalog Product Catalog.
Commercial Invoice
Component Failure Analysis Request Number Failure Analysis request document that will accompany the product providing characteristics of the component failure.
Consumption Reference Unique consumption reference number identifying the product consumption issue i.e. one-to-one relationship with physical flow.
Contract
Credit Memo Traditional credit note or memo.
Customer Batch Number Product batch number of customer.
Customer Order Number In a virtual sourcing relationship, a third party trading partner is supplying a part to a customer on behalf of another company that has taken the order for the customer. In this case a Customer Order Number is associated to the request for material that is sent to the virtual trading partners.
Customs Number Customs clearance number.
Debit Memo Traditional debit note or memo.
Delivery Note
Discontinuation Discontinuation Notice.
Drawing #
Fulfillment Order Sales order or transfer order fulfilling demand out of a facility (outbound shipment).
Invoice
Master Event Number
Model Number
Notes
OEM Claim The unique identifier assigned by the OEM for a warranty claim.
OEM Part Order The unique identifier assigned by the OEM for a part order.
OEM Part Return The unique identifier assigned by the OEM for a part return.
OGA Other governmental agency issued document.
Original Invoice Refers to previously issued invoice.
Original SBI Invoice Refers to previously issued self-billing invoice.
Packing List/Packing Slip Unique number that identifies packing form prior to shipment.
Product Failure Analysis Request Number Failure Analysis request document that will accompany the product providing characteristics of the product failure.
Productuion Order Number Production order number for material release.
Purchase Order
Purchase Order IN
Purchase Order OUT
Quote
Receipt Document identifying the receipt of materials or products into a facility against a purchase order or transfer order (inbound shipment).
Replenishment Order Purchase order or transfer order replenishing inventory into a facility (inbound shipment).
Requisition
Rework Purchase Order Purchase order for materials or product returned to and reworked by a supplier.
RMA - Returned Material Authorization
Sales Order
Scheduling Agreement Similar to contracts. Contains the quantity of an article that is to be ordered from a vendor and the price for article or service that is to be procured.
Self Billing Credit Memo Credit Memo used in self-billing scenario.
Self Billing Debit Memo Debit Memo used in self-billing scenario.
Self Billing Invoice Invoice in self billing scenario.
Serial Number
Service Order A document that gives a repair provider the necessary authorization to repair or upgrade a product either at the customer site or at the repair provider’s site.
Shipping Reference Identifier A document that contains the shipping reference number which allows the product to be tracked within the outsourced logistic providers network.
SNCL Shipset Number on Code List
Spec #
Supplier Batch Number Product batch number of supplier.
Switch Authorization
Terms and Conditions
Transfer Order Order which results in materials or products being moved from one facility to another (outbound shipment and inbound shipment).
Warranty Claim Denotes a warranty claim.
Waybill
Work Order

GlobalClaimTypeCode Lines: 48
Entity Instances
Options
Out of Warranty
Spare Parts
Unit

GlobalServiceDeliveryMethodCode Lines: 50 52
Entity Instances
Adjustment Only The service event requires an adjustment to the unit or part - no parts are being replaced.
Carry-In The service will be performed at an authorized service location.
Facilitation Authorized Service Provider sends the unit back to the Original Equipment Manufacturer for repair and receives a facilitation fee.”
Firmware Upgrade The service event requires a firmware upgrade - no parts are being replaced.
Onsite The service will be performed at the customer's location.
Phone Fix The service will be performed over the telephone.
Technical Courier A technicial courier will perform the service.
URP1-NR User Replaceable Part - Non-Returnable (disposable.)
URP1-R-C User Replaceable Part - Repairable-Centralized.
URP1-R-DC User Replaceable Part - Repairable-Decentralized.
URP2-NR-C User Replaceable Part - Astute User - Non-Returnable - Centralized.
URP2-NR-DC User Replaceable Part - Astute User - Non-Returnable - Decentralized.
URP2-R-C User Replaceable Part - Astute User - Returnable - Centralized.
URP2-R-DC User Replaceable Part - Astute User - Returnable - Decentralized.

GlobalWarrantyTypeCode Lines: 54
Entity Instances
Carryin The warranty coverage for a unit that is carried in for repair.
Depot
Event The labor warranty coverage per incident.
Facilitation
Full A warranty which covers all aspects of the product.
Limited A warranty which only certain aspects of the product which is described more fully in the warranty description.
OEM Service Pack
Onsite The warranty coverage for repairing a unit at the customer's location.
Part The spare parts warranty coverage.
Parts and Labor A warranty which covers both the parts cost as well as any labor charges required to replace those parts.
Parts Only A warranty which covers only the parts cost of the product.
Portable Carryin The warranty coverage for a portable unit that is carried in for repair.
Standard Indicates standard warranty coverage.
Support Pack

ProductIdentification Lines: 57
Constraint: One instance of either "GlobalProductIdentifier" or "PartnerProductIdentification" is mandatory.

GlobalNotificationCode Lines: 75
Entity Instances
Error
Informational
Initial
Update
Warming

Business Properties ( 23 )
Name Definition
approvedServiceDeliveryMethod The service approved by the OEM to be performed on a unit.
businessName The name of a business entity.
claimPaymentAmount The amount paid for a warranty claim event.
claimProcessDate Date the Warranty Claim was processed by the Warranty Provider.
contactName Name of the contact person(s) within the organization.
facsimileNumber The numerical schema designed to achieve contact via facsimile.
fromRole The role initiating a business document exchange.
isEntitledToWarranty Indicates whether or not the particulary warranty type is covered.
isFixedInTime Indicates whether or not a unit was repaired within the time allowed.
isProofOfPurchaseIncluded An indicator to show if evidence of purchase accompanies this claim.
isRequestedServiceDeliveryMethodAllowed Used to indicate if the requested service delivery method is allowed.
messageTrackingID Uniquely identifies message for tracking purposes. This value comes from the Message Tracking ID in the Delivery Header of the original received message that is being replied to.
purchaseDate Date of purchase of a unit.
requestedServiceDeliveryMethod The service delivery method suggested by the ASP to deliver the warranty entitilement on a unit.
revisionIdentifier Free form text that identifies a revision to a proprietary serial number.
serviceLocation The address where warranty service was performed.
telephoneNumber The numerical schema designed to achieve contact via telephone.
thisDocumentGenerationDateTime The date-time stamp indicating when this business document was generated.
thisDocumentIdentifier The information that identifies the business document being sent. This identifier is used to represent the specific business document associated with the defined business process.
toRole The role receiving the document in a business document exchange.
totalEventReimbursement The total amount the ASP will be reimbursed for performing a service event.
warrantyClaimSubmissionDate Date of submission of a Warranty Claim by the Authorized Service Provider.
warrantyNotes Text that contains information on the status of a unit under warranty.

Business Data Entities ( 15 )
Name Definition
BusinessDescription The collection of business properties that describe a business identity and location.
ClaimData The collection of business properties used to describe the claim.
ContactInformation The collection of business properties that provide communication and address information for contacting a person, organization or business.
DocumentReference The collection of business properties that allows the description of multiple proprietary documents and applicable line number references.
FinancialAmount The collection of business properties that describe the monetary amount defined by a specified currency.
PartnerBusinessIdentification The collection of business properties that allow for the proprietary identification of a business entity.
PartnerDescription The collection of business properties that describe a business partners' identity, their contact information, where they are physically located and their function in a supply chain.
PartnerProductIdentification The collection of business properties that describe proprietary part information.
PartnerRoleDescription The collection of business properties that describe a business partners' role in a partner interface process.
PaymentInformation The collection of business properties used to describe a payment.
ProductIdentification The collection of business properties that describe proprietary and global identifier information regarding a product.
ServiceDelivery The collection of data elements that describes the method how a unit was serviced.
ServicedUnit The collection of data elements that describes the unit for which service was provided.
StatusInformation Data entities that provide additional information on a warranty item.
WarrantyClaimConfirmData The collection of business properties that describes all information returned in a warranty claim confirmation.

Fundamental Business Data Entities ( 29 )
Name Definition Type Min Max Representation
AffirmationIndicator Used to indicate "Yes", "No" statements. String 2 3 X(3)
CommunicationsNumber The electro-technical communication number, e.g., telephone number, facsimile number, pager number. String 1 30 X(30)
DateStamp Specifies a specific date. Date stamp based on the ISO 8601 specification. The "Z" following the day identifier (DD) is used to indicate Coordinated Universal Time. Informal format: YYYYMMDDZ Date 9 9 9(8)X
DateTimeStamp Specifies an instance in time. Based on the ISO 8601 specification where "YYYY" represents the year, "MM" the month and "DD" the day. The letter "T" is the date/time separator and "hh", "mm", "ss.sss" represent hour, minute and second respectively. This representation is immediately followed by a "Z" to indicate Coordinated Universal Time. Informal format: YYYYMMDDThhmmss DateTime 13 20 9(8)X9(6)V9(3)X
EmailAddress Electronic mail address. String 1
FreeFormText Unformatted text. String 1
GlobalBusinessIdentifier A unique business identifier. The DUNS number is specified by RosettaNet. Integer 9 9 9(9)
GlobalClaimStatusCode Code that denotes the current status of a Warranty Claim. String 1
GlobalClaimTypeCode Codes used to define the type of service claim being requested. String 1
GlobalCurrencyCode Code identifying the three character currency code specified in ISO 4217-1995. String 3 3 X(3)
GlobalDocumentFunctionCode Code identifying the function of a document as either a request or a response. String 1
GlobalDocumentReferenceTypeCode Code identifying the type of business document used for referencing within another business document. String 1
GlobalNotificationCode Code identifying the purpose of a notification document. String 1
GlobalPartnerClassificationCode Code identifying a partner's function in the supply chain. String 1
GlobalPartnerRoleClassificationCode Code identifying a party's role in the supply chain. String 1
GlobalPaymentTypeCode Code identifying what the payment represents. String 1
GlobalProductIdentifier Global unique product identifier. RosettaNet has adopted the Global Trade Identification Number (GTIN). String 14 14 9(14)
GlobalServiceDeliveryMethodCode The service delivery method recommended by the OEM to deliver the warranty entitlement on a unit. String 1
GlobalSupplyChainCode Code identifying the supply chain for the partner's function. String 1
GlobalWarrantyTypeCode The classification of each warranty coverage type that can be claimed. String 1
LineNumber Number of the line in the document. String 1
MonetaryAmount Magnitude of currency amount. Real 1 21 9(13)V9(7)
ProprietaryBusinessIdentifier A unique business identifier assigned and administered by a private authority. String 1
ProprietaryDocumentIdentifier Unique identifier, i.e. a numeric value or alphanumeric value, for a business document. String 1
ProprietaryDomainIdentifier A descriptor that is used to categorize an organization or business entity that is in the Proprietary Business Identifier. String 1
ProprietaryIdentifierAuthority A unique name that identifies an organization or business entity that is responsible for managing one or more lists of identifiers. String 1
ProprietaryProductIdentifier An internal identifier used to identify a product. String 1
ProprietarySerialIdentifier Unique serial identifier assigned to the product. String 1
RevisionNumber An incremental number used to identify changes. String 1

Quantitative Fundamental Business Data Entities ( 0 )
Name Definition Type Min Max Representation