RosettaNet XML Message Guidelines
CaseConfirmationNotification
( 16 Mar 2009 14:26:52 )
This document has been prepared by RosettaNet (http://www.rosettanet.org) from requirements gathered during the cluster/segment workshops and in conformance with the RosettaNet methodology.

11CaseConfirmationNotification
21|-- Case
31|   |-- CaseDetail
41|   |   |-- CaseID
50..n|   |   |   |-- AlternativeCaseID
60..1|   |   |   |-- Authority
70..1|   |   |   |-- CaseCreationDatetimeStamp
81..n|   |   |   |-- SP
91|   |   |   |-- SR
100..n|   |   |-- CRContact
111|   |   |   |-- Contact
120..1|   |   |   |-- Email
130..1|   |   |   |-- Fax
140..1|   |   |   |-- Identifier
150..1|   |   |   |-- IdentifierCode
160..1|   |   |   |-- Phone
170..1|   |   |   |-- Address
180..1|   |   |   |-- AltPhone
191|   |   |   |-- CaseOwner
200..1|   |   |   |-- ContactPreference
210..1|   |   |   |-- Id
220..n|   |   |-- Fault
230..1|   |   |   |-- Category
240..n|   |   |   |-- Description
250..1|   |   |   |-- DetactTime
260..1|   |   |   |-- WorkingDateTime
270..n|   |   |-- Hardware
281|   |   |   |-- ProductIdentification
290..1|   |   |   |   |-- ProductName
300..1|   |   |   |   |-- Revision
311|   |   |   |   |-- Choice
321..n|   |   |   |   |   |-- AlternativeIdentifier
331|   |   |   |   |   |   |-- Authority
341|   |   |   |   |   |   |-- Identifier
351|   |   |   |   |   |-- GTIN
360..1|   |   |   |-- Version
370..1|   |   |-- MasterCaseNumber
380..n|   |   |-- Notes
390..1|   |   |-- ProblemType
400..1|   |   |   |-- ProblemClassification
410..1|   |   |   |-- ProblemSubtype
420..1|   |   |   |-- ProblemType
430..1|   |   |-- Reason
440..1|   |   |-- RejectCase
451|   |   |   |-- FieldRejected
461|   |   |   |-- Reason
471|   |   |   |-- SR
481|   |   |-- RequestType
490..1|   |   |-- SerialNumber
500..n|   |   |-- Software
510..1|   |   |   |-- PatchVersion
520..1|   |   |   |-- ProductIdentification
530..1|   |   |   |   |-- ProductName
540..1|   |   |   |   |-- Revision
551|   |   |   |   |-- Choice
561..n|   |   |   |   |   |-- AlternativeIdentifier
571|   |   |   |   |   |   |-- Authority
581|   |   |   |   |   |   |-- Identifier
591|   |   |   |   |   |-- GTIN
600..1|   |   |   |-- Version
610..1|   |   |-- Status
620..1|   |   |-- Title
630..1|   |-- Priority
641|   |-- Response
650..1|   |   |-- ResponsePeriod
661|   |   |-- Choice
671|   |   |   |-- AcceptanceCase
680..n|   |   |   |   |-- ServiceInformation
690..1|   |   |   |   |   |-- CaseAction
700..1|   |   |   |   |   |-- CaseReview
710..1|   |   |   |   |   |-- Complexity
720..1|   |   |   |   |   |-- CustomerImpact
730..1|   |   |   |   |   |-- CustomerSymptom
740..1|   |   |   |   |   |-- EstimateResponse
750..n|   |   |   |   |   |-- FutureActionEvent
760..n|   |   |   |   |   |-- Notes
770..1|   |   |   |   |   |   |-- NoteSecurity
781|   |   |   |   |   |   |-- NoteText
790..1|   |   |   |   |   |   |-- NoteType
800..1|   |   |   |   |   |-- ProblemDetailDescription
810..1|   |   |   |   |   |-- ResolutionSummary
820..1|   |   |   |   |   |-- ResponseSP
830..n|   |   |   |   |   |-- RootCauseAnalysis
841|   |   |   |   |   |-- ServiceInformationSecurity
850..1|   |   |   |   |   |-- SpecialInstruction
860..n|   |   |   |   |   |-- TestResult
870..1|   |   |   |   |   |-- WorkAroundSummary
881|   |   |   |   |-- Status
891|   |   |   |   |-- UpdateType
901|   |   |   |-- CloseRejectCase
911|   |   |   |   |-- Reason
921|   |-- ServiceDetail
930..1|   |   |-- AccessDescription
940..1|   |   |-- ContractNumber
950..1|   |   |-- DiagnosticCapabilities
960..1|   |   |-- EndDate
971|   |   |-- Generation
980..1|   |   |-- GPSLocation
990..1|   |   |-- InstallationSite
1000..n|   |   |   |-- ContactInformation
1011|   |   |   |   |-- Contact
1020..1|   |   |   |   |-- Email
1030..1|   |   |   |   |-- Fax
1040..1|   |   |   |   |-- Identifier
1050..1|   |   |   |   |-- IdentifierCode
1060..1|   |   |   |   |-- Phone
1070..1|   |   |   |-- Location
1081|   |   |   |   |-- Choice
1091..n|   |   |   |   |   |-- AlternativeIdentifier
1101|   |   |   |   |   |   |-- Authority
1111|   |   |   |   |   |   |-- Identifier
1121|   |   |   |   |   |-- DUNS
1131|   |   |   |   |   |-- DUNSPlus4
1141|   |   |   |   |   |-- GLN
1150..n|   |   |   |-- PartnerIdentification
1160..1|   |   |   |   |-- PartnerName
1171|   |   |   |   |-- Choice
1181..n|   |   |   |   |   |-- AlternativeIdentifier
1191|   |   |   |   |   |   |-- Authority
1201|   |   |   |   |   |   |-- Identifier
1211|   |   |   |   |   |-- DUNS
1221|   |   |   |   |   |-- DUNSPlus4
1231|   |   |   |   |   |-- GLN
1240..1|   |   |   |-- PhysicalAddress
1251|   |   |   |   |-- AddressLine1
1260..1|   |   |   |   |-- AddressLine2
1270..1|   |   |   |   |-- AddressLine3
1280..1|   |   |   |   |-- AddressLine4
1290..1|   |   |   |   |-- AddressLine5
1301|   |   |   |   |-- CityName
1311|   |   |   |   |-- Country
1320..1|   |   |   |   |-- CountrySubdivision
1330..1|   |   |   |   |-- PostalCode
1340..1|   |   |   |   |-- PostOfficeBox
1351|   |   |   |-- ProcessRoleIdentifier
1360..n|   |   |-- Part
1371|   |   |   |-- List
1380..n|   |   |   |-- ReplacedPart
1390..n|   |   |   |   |-- AWBNumber
1400..1|   |   |   |   |-- Description
1410..1|   |   |   |   |-- Number
1420..n|   |   |   |   |-- SerialNumber
1430..1|   |   |   |-- WarehouseID
1440..1|   |   |-- ServiceID
1450..n|   |   |-- ServiceInformation
1460..1|   |   |   |-- CaseAction
1470..1|   |   |   |-- CaseReview
1480..1|   |   |   |-- Complexity
1490..1|   |   |   |-- CustomerImpact
1500..1|   |   |   |-- CustomerSymptom
1510..1|   |   |   |-- EstimateResponse
1520..n|   |   |   |-- FutureActionEvent
1530..n|   |   |   |-- Notes
1540..1|   |   |   |   |-- NoteSecurity
1551|   |   |   |   |-- NoteText
1560..1|   |   |   |   |-- NoteType
1570..1|   |   |   |-- ProblemDetailDescription
1580..1|   |   |   |-- ResolutionSummary
1590..1|   |   |   |-- ResponseSP
1600..n|   |   |   |-- RootCauseAnalysis
1611|   |   |   |-- ServiceInformationSecurity
1620..1|   |   |   |-- SpecialInstruction
1630..n|   |   |   |-- TestResult
1640..1|   |   |   |-- WorkAroundSummary
1650..1|   |   |-- ServiceLevel
1660..1|   |   |-- StartDate
1670..1|   |   |-- Update
1680..1|   |   |   |-- DateTime
1690..1|   |   |   |-- Type
1700..1|   |   |   |-- UpdatedBy
1711|   |   |   |   |-- Contact
1720..1|   |   |   |   |-- Email
1730..1|   |   |   |   |-- Fax
1740..1|   |   |   |   |-- Identifier
1750..1|   |   |   |   |-- IdentifierCode
1760..1|   |   |   |   |-- Phone
1770..1|   |   |   |   |-- Address
1780..1|   |   |   |   |-- AltPhone
1791|   |   |   |   |-- CaseOwner
1800..1|   |   |   |   |-- ContactPreference
1810..1|   |   |   |   |-- Id
1820..n|   |-- ServiceRequestEmailNotification
1830..1|   |-- Severity
1840..1|-- DocumentHeader
1850..1|   |-- CorrelationInformation
1860..1|   |   |-- ContractInformation
1870..1|   |   |   |-- ContractIdentifier
1880..1|   |   |   |-- ContractType
1890..1|   |   |-- RequestingDocumentInformation
1900..1|   |   |   |-- BusinessProcessInstanceIdentifier
1910..1|   |   |   |-- RequestingDocumentCreationDateTime
1921|   |   |   |-- RequestingDocumentInstanceIdentifier
1930..1|   |   |   |-- ResponseDateTime
1941|   |-- DocumentInformation
1951|   |   |-- Creation
1961|   |   |-- DocumentIdentification
1971|   |   |   |-- Identifier
1980..1|   |   |   |-- Type
1991|   |   |   |-- Choice
2001|   |   |   |   |-- StandardDocumentIdentification
2010..1|   |   |   |   |   |-- Standard
2021|   |   |   |   |   |-- Version
2031|   |   |   |   |-- TpirPipIdentification
2040..1|   |   |   |   |   |-- FileType
2051|   |   |   |   |   |-- PartnerId
2061|   |   |   |   |   |-- PipIdentifier
2071|   |   |   |   |   |-- PipVersion
2080..1|   |   |   |   |   |-- TpirBusinessProcessIdentifier
2091|   |   |   |   |   |-- TpirPipVersion
2100..1|   |   |   |   |   |-- Uri
2110..1|   |   |-- DocumentManifest
2121..n|   |   |   |-- ManifestItem
2130..1|   |   |   |   |-- Description
2140..1|   |   |   |   |-- Language
2150..1|   |   |   |   |-- Length
2161|   |   |   |   |-- MimeTypeQualifier
2171|   |   |   |   |-- UniversalResourceIdentifier
2180..1|   |   |   |-- MultipleType
2191|   |   |   |-- NumberOfItems
2200..1|   |   |-- DocumentSecurity
2211|   |   |   |-- NonRepudiableReceipt
2221|   |   |   |-- PersistentEncryption
2231|   |   |   |-- PersistentSignature
2240..1|   |-- HeaderVersion
2251|   |-- Receiver
2260..1|   |   |-- BusinessServiceInformation
2271|   |   |   |-- ActionName
2281|   |   |   |-- ProcessIdentifier
2290..1|   |   |   |-- ProcessReference
2300..1|   |   |   |-- ProcessState
2311|   |   |   |-- ServiceName
2320..n|   |   |-- ContactInformation
2331|   |   |   |-- Contact
2340..1|   |   |   |-- Email
2350..1|   |   |   |-- Fax
2360..1|   |   |   |-- Identifier
2370..1|   |   |   |-- IdentifierCode
2380..1|   |   |   |-- Phone
2391|   |   |-- PartnerIdentification
2400..1|   |   |   |-- PartnerName
2411|   |   |   |-- Choice
2421..n|   |   |   |   |-- AlternativeIdentifier
2431|   |   |   |   |   |-- Authority
2441|   |   |   |   |   |-- Identifier
2451|   |   |   |   |-- DUNS
2461|   |   |   |   |-- DUNSPlus4
2471|   |   |   |   |-- GLN
2481|   |-- Sender
2490..1|   |   |-- BusinessServiceInformation
2501|   |   |   |-- ActionName
2511|   |   |   |-- ProcessIdentifier
2520..1|   |   |   |-- ProcessReference
2530..1|   |   |   |-- ProcessState
2541|   |   |   |-- ServiceName
2550..n|   |   |-- ContactInformation
2561|   |   |   |-- Contact
2570..1|   |   |   |-- Email
2580..1|   |   |   |-- Fax
2590..1|   |   |   |-- Identifier
2600..1|   |   |   |-- IdentifierCode
2610..1|   |   |   |-- Phone
2621|   |   |-- PartnerIdentification
2630..1|   |   |   |-- PartnerName
2641|   |   |   |-- Choice
2651..n|   |   |   |   |-- AlternativeIdentifier
2661|   |   |   |   |   |-- Authority
2671|   |   |   |   |   |-- Identifier
2681|   |   |   |   |-- DUNS
2691|   |   |   |   |-- DUNSPlus4
2701|   |   |   |   |-- GLN
2711|-- MessageInformation
2720..n|   |-- Attachment
2730..1|   |-- Language
2740..n|   |-- RoutingInformation
2751|   |   |-- Description
2761|   |   |-- Identifier


Classes
NoNameDefinition
1AcceptanceCaseAn acceptance message replied by the case receiver.
2AlternativeIdentifierIdentifies the specified code and the name of the organization that a code is utilized from.
3BusinessServiceInformationThe object allows the specification of the business service utilized within the partner company. This may or may not be the same as the information sent by the RNIF.
4CRContactCase point of contact provided by the case receiver.
5CaseA placeholder for ticketing each case.
6CaseConfirmationNotificationMessage wrapper for 6C4.
7CaseDetailThe details of the case.
8CaseIDThe collection of business properties that require the identification of a case to ensure uniqueness in the Case Receiver's bandend case management system.
9CloseRejectCaseTo indicate the reason for rejecting the closing of the case.
10ContactInformationThe business document must allow for the identification of the name of the department, service or individual to be contacted regarding the context of the business document.
11ContractInformationA block of information used to correlate a contract in an executing choreography.
12CorrelationInformationA block of information used to correlate a requesting document to a responding document and to the contract in an executing choreography.
13DocumentHeaderThe object allows for the identification of the sender and receiver of the business document.
14DocumentIdentificationThe object specifies all information necessary to identify the business document.
15DocumentInformationThe object specifies information to identify the business document, a summary of attachments, and information about the business document security.
16DocumentManifestThe block provides a brief summary of attachments and Service Content.
17DocumentSecurityThe object provides additional granularity in specifying business document security (this is in addition to the specified PIP security).
18FaultThe service requestor/case sender may need to provide additional minor details for a number of faults which appear to be related or which are showing the same symptoms. This section may subsequently be updated by either party.
19HardwareProduct/ Hardware details.
20InstallationSiteThe site of installation for this case.
21LocationThe business document must specify a location.
22ManifestItemThe object provides details about the specific attachment(s).
23MessageInformationDetails of the way the message is packaged and sent.
24NotesExtra service information notes.
25PartThe list of spare parts that could fix the issue.
26PartnerIdentificationThe business document must allow for the identity of one or more parties to the transaction.
27PhysicalAddressThe business document must provide a physical address for a party to the business transaction.
28ProblemTypeThe ProblemType group is used to define a case problem to a detail level that can be automatically to the correct support team for immediate resolution. By providing a hierarchy of problem details, it eliminates manual touches to refine the problem definition and route, allowing direct routing to the appropriate resource to resolve the problem.
29ProductIdentificationThe object provides the identifier(s) of a product.
30ReceiverThe object allows the identification of the receiving party of the business message.
31RejectCaseCase that has been rejected from acceptance.
32ReplacedPartThe list of replacement parts that could fix the issue.
33RequestingDocumentInformationA block of information used to correlate a requesting document to a responding document in an executing choreography.
34ResponseResponse given by case receiver after receiving the case request.
35RoutingInformationGeneric routing feature to may be required to identify routing attributes.
36SenderThe object allows the identification of the initiating party of the business message.
37ServiceDetailThe details of the service.
38ServiceInformationDetails of service done by the service requestor/case sender.
39SoftwareSoftware details.
40StandardDocumentIdentificationThe object specifies additional information necessary to identify the standard business document.
41TpirPipIdentificationThe object specifies all information necessary to uniquely identify a TPIR-PIP within a Registry or trading partner repository.
42UpdateThe provider or requestor may include the update details that the case was updated within their internal system.
43UpdatedByInformation of user who updated the service information.

Attributes
NoNameDefinitionType
1AWBNumberThe AWB number used to send back the item(s) from site to repair facility.string
2AccessDescriptionThe textual description with access information to the product location (access codes).string
3ActionNameThe name of Action. For RosettaNet usually any of Request/Confirm/Notify/Query/Response.string
4AddressAddress information provided by the Case Receiver.string
5AddressLine1The first line of a physical address.string
6AddressLine2The second line of a physical address.string
7AddressLine3The third line of a physical address.string
8AddressLine4The fourth line of a physical address.string
9AddressLine5The fifth line of a physical address.string
10AltPhoneThe alternative telephone number for the specified contact.string
11AlternativeCaseIDAn alternate alphanumeric case ID when more than one Case ID is needed.string
12AttachmentAttachment description refers to describing the attachment is being sent. For example: "System Configuration Download" or "System Trouble Shooting Results".string
13AuthorityOrganization which created this alternative Case Id.string
14AuthorityThe name of the organization that a code is utilized from.string
15BusinessProcessInstanceIdentifierThe identifier for the public business process instance being sent that both the sender and receiver can identify.string
16CaseActionIn response to the original case being accepted, the service provider/case receiver may provide a description of what action will be taken.string
17CaseCreationDatetimeStampCase creation datetime stamp.dateTime
18CaseOwnerThe name of the owner who is responsible for this case.string
19CaseReviewNotes provided by the Case Reviewer, other Service Engineer.string
20CategoryFault category assigned to the case.string
21CityNameThe name of a city.string
22ComplexityComplexity level of issue.string
23ContactThe name of the department, service or individual to be contacted within the organization.Contact
24ContractIdentifierUnique identification of a contract between the Sender and the Receiverstring
25ContractNumberThe service contract number which applies to the case when creating an initial request.string
26ContractTypeThe type of the contract: an attribute describing the type of the ContractIndentification. Valid values are URI, URN,ebXMLCPA, or other values defined by partners.string
27CreationThe creation date and time of the specified Business Document (i.e. the Purchase Order date).dateTime
28CustomerImpactProblem impact to the customer.string
29CustomerSymptomProblem symptom reported by End Customer.string
30DUNSA number assigned by Dun and Bradstreet to identify a business location.DUNS
31DUNSPlus4A identifier to specify a specific location within a business location.DUNSPlus4
32DateTimeDate and time the provider or requestor updates the case to their internal system.dateTime
33DescriptionA description of the attachment.string
34DescriptionA detailed description of the replaced part.string
35DescriptionDetails of the case.string
36DescriptionThe placeholder to explain the type of information use to create the identifier.(e.g.Product,Location,CustomerType) This will add the semantic to the identifier.string
37DetactTimeDate and time the fault was first noticed.dateTime
38DiagnosticCapabilitiesDetails of the point in the network where remote diagnostic testing capabilities end.string
39EmailThe electronic mail for the specified contact.string
40EndDateService coverage end date.date
41EstimateResponseThe expected response time by the service requestor/case sender.dateTime
42FaxThe fax number for the specified contact.string
43FieldRejectedPoints to the field that is incomplete or wrong information inputted that made this case rejected.string
44FutureActionEventFuture Action Event - In progress reporting, the service provider/case receiver may have the ability to report any planned appointments, using a wide definition of appointment as meaning 'any resource which must be booked on a time basis to report actions which may impact case (outages, appts).string
45GLNGlobal Location Number (GLN) - A identifier to identify legal entities, trading parties and location. GLN
46GPSLocationThe map coordinates of the product location.string
47GTINGlobal Trade Identification Number (GTIN).GTIN
48GenerationDate and time that case was created in the back-end system.dateTime
49HeaderVersionThe UN/CEFACT version of the document header.string
50IdContact identification.string
51IdentifierIdentifies the role of the contact (i.e. Service Technician, Account Manager) in the Business Process.string
52IdentifierRouting Identifier for the routing information.string
53IdentifierThe specified code to represent an entity (e.g. product, location, partner, etc.).string
54IdentifierThe unique identifier for the document being sent.string
55IdentifierCodeIdentifierCode is a unique security authorization code to identify the contact- ie. badge ID. string
56LengthThe size of the attachment in bytes (i.e. 1 000 000 bytes)positiveInteger
57ListA list of spare parts which could be used to fix the issue.string
58MasterCaseNumberThe case sender may provide an original case number when opening a case (as a reference).string
59MultipleTypeIndicates whether the manifest contains documents of multiple types. True if yes, and False if no.boolean
60NonRepudiableReceiptThe value "true" will indicate that a signed acknowledgement for the business document is necessary.boolean
61NoteSecuritySecurity level of notes.string
62NoteTextNote Text.string
63NoteTypeType of notes.string
64NotesText field to be appended to the ongoing text portion of the case.string
65NumberThe part number of the replaced part.string
66NumberOfItemsTotal number of documents in the message. The physical count of the attachments in the payload plus the RosettaNet Business Message (for Service Content). The value of this field will be at least 1.positiveInteger
67PartnerIdThe Trading Partner Identification of MNC that is creating this TPIR PIP.DUNSPlus4
68PartnerNameThe name of the partner’s company/business.string
69PatchVersionVersion of the software patch.string
70PersistentEncryptionThe value "true" will indicate that the Business Document (including the header) needs to be encrypted when stored or transported.boolean
71PersistentSignatureThe value "true" will indicate that a signature is required to be stored with the document while stored or transported. boolean
72PhoneThe telephone number for the specified contact.string
73PipIdentifierPIP Identification.[ i.e. PIP3A4]PipIdentifier
74PipVersionPIP version number (i.e. 02.02.00).PipVersion
75PostOfficeBoxThe Post Office Box identifier used to identify a party's post office box.string
76PostalCodeIdentifying geographic location as specified by a national postal code.string
77ProblemClassificationIdentifies the high level classification of problem as defined by the customer. Example: password reset, configuration help, error messages, network slow etc.string
78ProblemDetailDescriptionDetail description provided by Service Engineer.string
79ProblemSubtypeIdentifies the sub-area within the problem type of the problem. Example: specific hardware or software within the problem type.string
80ProblemTypeIdentifies the area within the classification of the problem. Example: LAN, WAN, wireless, security, etc.string
81ProcessIdentifierThe name of the PIP e.g. Notify of Forecast Reply.string
82ProcessReferenceThe URN for the PIP that includes Cluster/Segment/Process pattern used to identify the interface process (such as PIP3A4) string
83ProcessStateThe business process (or service) state of the sender of a document. When a service receives this document, the receiver may use the state as a precondition.string
84ProductNameThe name of the product.string
85ReasonDescription indicating the reason for reopening of a case or the reason for closure or the reason for rejecting the closing of the case.string
86ReasonReason for the reject.string
87ReasonThe reason to reject the case.string
88RequestingDocumentCreationDateTimeThe date-time of the requesting business document.dateTime
89RequestingDocumentInstanceIdentifierThe Business Document identification number that identifies the requesting Business Document.string
90ResolutionSummaryService Request resolution summary.string
91ResponseDateTimeThe expected time to receive the response. This can not be greater than the PIP TimeToPerform.dateTime
92ResponsePeriodThe needed time of response for a servicing a case.ResponsePeriod
93ResponseSPA response time reply may be sent by the service provider/case receiver (indicates how soon they will provide a response).dateTime
94RevisionReferenced the specified product revision.string
95RootCauseAnalysisText description of the root cause recorded for the final resolution. string
96SPAlphanumeric case ID generated by the Service Provider (generally, the Case Receiver).string
97SRAlphanumeric case ID generated by the Service Requester (generally, the Case Sender).string
98SRThe Case ID of the service requestor/case sender.string
99SerialNumberThe product serial number when creating the initial request.string
100SerialNumberThe serial number(s) of the replaced part.string
101ServiceIDThe Telecom directory number or IP address for the case.string
102ServiceInformationSecurityService information security. E.g. - Internal: for sharing within organization & its subsidiary. - External: for sharing amongest Service Provider and Service Requestor - Public: for sharing with all users, including end customers. string
103ServiceLevelService level purchased for the product on this contract.string
104ServiceNameThe name of the Business Activity with the "Request/Confirm" part removed. E.g., for the Activity "Request Purchase Order"==> "Purchase Order".string
105ServiceRequestEmailNotificationEmail address(es) of recipient who would like to receive email notification of this case.string
106SpecialInstructionSpecial instruction to or by the Field Engineer.string
107StandardIdentifies the standard used to submit the business document. (e.g. RosettaNet).string
108StartDateService coverage start date.date
109StatusProvide the current case status.string
110StatusStatus of this case.string
111TestResultDetailed results of tests which have been carried out. Provided by service provider/case receiver to the service requestor/case sender.string
112TitleBrief description of the case.string
113TpirBusinessProcessIdentifierA Business Process Identifier to uniquely define the TPIR-PIP 'role' within a Business Scenario at a company or MNC level. The identifier MUST be composed of alphanumeric characters only and its length MUST be between one and twelve characters.BusinessProcessIdentifier
114TpirPipVersionA TPIR-PIP Version Number (i.e., major and minor version number as XX.XX).VersionIdentifier
115TypeName of the Action Messagestring
116TypeUpdate type updated by provider or requestor.string
117UniversalResourceIdentifierThe generic set of all names/addresses that are short strings that refer to resources. string
118UpdateTypeThe type of update for this acceptance message.string
119UriDescribes the destination uri for the TPIR form.anyURI
120VersionPIP3A4v01.00string
121VersionVersion number of hardware which is defective.string
122VersionVersion number of software.string
123WarehouseIDAn identifier which indicates which warehouse the parts will be taken from.string
124WorkAroundSummaryWorkaround suggested by Service Engineer.string
125WorkingDateTimeDate and time when the service was last known to be working.dateTime

Code Lists
1ContactPreferenceLines: 20 180
Code identifying the preference of using which contact mode.
Entity Instances
B2BBusiness to Business.
EMABy EMail.
PHOBy Phone.

2CountryLines: 131
For representation of Country name RosettaNet has adopted ISO 3166-3; 1999. Refer to the following web page to get the latest version of the standard: http://www.iso.ch/iso/en/prods-services/iso3166ma/02iso-3166-code-lists/index.html If you need more information about the ISO standard please contact ISO for more details.

3CountrySubdivisionLines: 132
For representation of a Countries subdivisions RosettaNet has adopted ISO 3166-3; 1999. Refer to the following web page to get the latest version of the standard: http://www.iso.ch/iso/en/prods-services/iso3166ma/02iso-3166-code-lists/index.html If you need more information about the ISO standard please contact ISO for more details.

4FileTypeLines: 204
Describes the file type of the TPIR form (PDF, XDP or XML).
Entity Instances
PDFPortable Document Format.
XDPXML Data Package.
XMLeXtensible Markup Language.

5LanguageLines: 214 273
For representation of Language name RosettaNet has adopted ISO 639-2; 1998. Refer to the following web page to get the latest version of the standard: http://www.loc.gov/standards/iso639-2/iso639jac.html If you need more information about the ISO standard please contact ISO for more details.

6MimeTypeQualifierLines: 216
The MIME type as defined by IANA. Please refer to http://www.iana.org/assignments/media-types/ for a list of types.
Entity Instances
application/EDI-Consent[RFC1767]
application/EDI-X12[RFC1767]
application/EDIFACT[RFC1767]
application/activemessage[Shapiro]
application/andrew-inset[Borenstein]
application/applefile[Faltstrom]
application/atomicmail[Borenstein]
application/batch-SMTP[RFC2442]
application/beep+xml[RFC3080]
application/cals-1840[RFC1895]
application/cnrp+xml[RFCCNRP]
application/commonground[Glazer]
application/cpl+xml
application/cybercash[Eastlake]
application/dca-rft[Campbell]
application/dec-dx[Campbell]
application/dicom[RFC3240]
application/dvcs[RFC3029]
application/eshop[Katz]
application/font-tdpfr[RFC3073]
application/http[RFC2616]
application/hyperstudio[Domino]
application/iges[Parks]
application/index[RFC2652]
application/index.cmd[RFC2652]
application/index.obj[RFC2652]
application/index.response[RFC2652]
application/index.vnd[RFC2652]
application/iotp[RFC2935]
application/ipp[RFC2910]
application/isup[RFC3204]
application/mac-binhex40[Faltstrom]
application/macwriteii[Lindner]
application/marc[RFC2220]
application/mathematica[Van Nostern]
application/msword[Lindner]
application/news-message-id[RFC1036,Spencer]
application/news-transmission[RFC1036, Spencer]
application/ocsp-request[RFC2560]
application/ocsp-response[RFC2560]
application/octet-stream[RFC2045,RFC2046]
application/oda[RFC2045,RFC2046]
application/ogg[RFC-walleij-ogg-mediatype-08.txt]
application/parityfec[RFC3009]
application/pdf[Lindner]
application/pgp-encrypted[RFC3156]
application/pgp-keys[RFC3156]
application/pgp-signature[RFC3156]
application/pkcs10[RFC2311]
application/pkcs7-mime[RFC2311]
application/pkcs7-signature[RFC2311]
application/pkix-cert[RFC2585]
application/pkix-crl[RFC2585]
application/pkixcmp[RFC2510]
application/postscript[RFC2045,RFC2046]
application/prs.alvestrand.titrax-sheet[Alvestrand]
application/prs.cww[Rungchavalnont]
application/prs.nprend[Doggett]
application/prs.plucker[Janssen]
application/qsig[RFC3204]
application/reginfo+xml[RFC-ietf-sipping-reg-event-00.txt]
application/remote-printing[RFC1486,Rose]
application/riscos[Smith]
application/rtf[Lindner]
application/sdp[RFC2327]
application/set-payment[Korver]
application/set-payment-initiation[Korver]
application/set-registration[Korver]
application/set-registration-initiation[Korver]
application/sgml[RFC1874]
application/sgml-open-catalog[Grosso]
application/sieve[RFC3028]
application/slate[Crowley]
application/timestamp-query[RFC3161]
application/timestamp-reply[RFC3161]
application/tve-trigger[Welsh]
application/vemmi[RFC2122]
application/vnd.3M.Post-it-Notes[O'Brien]
application/vnd.3gpp.pic-bw-large[Meredith]
application/vnd.3gpp.pic-bw-small[Meredith]
application/vnd.3gpp.pic-bw-var[Meredith]
application/vnd.3gpp.sms[Meredith]
application/vnd.FloGraphIt[Floersch]
application/vnd.Mobius.DAF[Kabayama]
application/vnd.Mobius.DIS[Kabayama]
application/vnd.Mobius.MBK[Devasia]
application/vnd.Mobius.MQY[Devasia]
application/vnd.Mobius.MSL[Kabayama]
application/vnd.Mobius.PLC[Kabayama]
application/vnd.Mobius.TXF[Kabayama]
application/vnd.Quark.QuarkXPress[Scheidler]
application/vnd.accpac.simply.aso[Leow]
application/vnd.accpac.simply.imp[Leow]
application/vnd.acucobol[Lubin]
application/vnd.acucorp[Lubin]
application/vnd.adobe.xfdf[Perelman]
application/vnd.aether.imp[Moskowitz]
application/vnd.amiga.ami[Blumberg]
application/vnd.anser-web-certificate-issue-initiation[Mori]
application/vnd.anser-web-funds-transfer-initiation[Mori]
application/vnd.audiograph[Slusanschi]
application/vnd.blueice.multipass[Holmstrom]
application/vnd.bmi[Gotoh]
application/vnd.businessobjects[Imoucha]
application/vnd.canon-cpdl[Muto]
application/vnd.canon-lips[Muto]
application/vnd.cinderella[Kortenkamp]
application/vnd.claymore[Simpson]
application/vnd.commerce-battelle[Applebaum]
application/vnd.commonspace[Chandhok]
application/vnd.contact.cmsg[Patz]
application/vnd.cosmocaller[Dellutri]
application/vnd.ctc-posml[Kohlhepp]
application/vnd.cups-postscript[Sweet]
application/vnd.cups-raster[Sweet]
application/vnd.cups-raw[Sweet]
application/vnd.curl[Byrnes]
application/vnd.cybank[Helmee]
application/vnd.data-vision.rdz[Fields]
application/vnd.dna[Searcy]
application/vnd.dpgraph[Parker]
application/vnd.dreamfactory[Appleton]
application/vnd.dxr[Duffy]
application/vnd.ecdis-update[Buettgenbach]
application/vnd.ecowin.chart[Olsson]
application/vnd.ecowin.filerequest[Olsson]
application/vnd.ecowin.fileupdate[Olsson]
application/vnd.ecowin.series[Olsson]
application/vnd.ecowin.seriesrequest[Olsson]
application/vnd.ecowin.seriesupdate[Olsson]
application/vnd.enliven[Santinelli]
application/vnd.epson.esf[Hoshina]
application/vnd.epson.msf[Hoshina]
application/vnd.epson.quickanime[Gu]
application/vnd.epson.salt[Nagatomo]
application/vnd.epson.ssf[Hoshina]
application/vnd.ericsson.quickcall[Tidwell]
application/vnd.eudora.data[Resnick]
application/vnd.fdf[Zilles]
application/vnd.ffsns[Holstage]
application/vnd.framemaker[Wexler]
application/vnd.fsc.weblaunch[D.Smith]
application/vnd.fujitsu.oasys[Togashi]
application/vnd.fujitsu.oasys2[Togashi]
application/vnd.fujitsu.oasys3[Okudaira]
application/vnd.fujitsu.oasysgp[Sugimoto]
application/vnd.fujitsu.oasysprs[Ogita]
application/vnd.fujixerox.ddd[Onda]
application/vnd.fujixerox.docuworks[Taguchi]
application/vnd.fujixerox.docuworks.binder[Matsumoto]
application/vnd.fut-misnet[Pruulmann]
application/vnd.grafeq[Tupper]
application/vnd.groove-account[Joseph]
application/vnd.groove-help[Joseph]
application/vnd.groove-identity-message[Joseph]
application/vnd.groove-injector[Joseph]
application/vnd.groove-tool-message[Joseph]
application/vnd.groove-tool-template[Joseph]
application/vnd.groove-vcard[Joseph]
application/vnd.hbci[Hammann]
application/vnd.hhe.lesson-player[Jones]
application/vnd.hp-HPGL[Pentecost]
application/vnd.hp-PCL[Pentecost]
application/vnd.hp-PCLXL[Pentecost]
application/vnd.hp-hpid[Gupta]
application/vnd.hp-hps[Aubrey]
application/vnd.httphone[Lefevre]
application/vnd.hzn-3d-crossword[Minnis]
application/vnd.ibm.MiniPay[Herzberg]
application/vnd.ibm.afplinedata[Buis]
application/vnd.ibm.electronic-media[Tantlinger]
application/vnd.ibm.modcap[Hohensee]
application/vnd.ibm.secure-container[Tantlinger]
application/vnd.informix-visionary[Gales]
application/vnd.intercon.formnet[Gurak]
application/vnd.intertrust.digibox[Tomasello]
application/vnd.intertrust.nncp[Tomasello]
application/vnd.intu.qbo[Scratchley]
application/vnd.intu.qfx[Scratchley]
application/vnd.irepository.package+xml[Knowles]
application/vnd.is-xpr[Natarajan]
application/vnd.japannet-directory-service[Fujii]
application/vnd.japannet-jpnstore-wakeup[Yoshitake]
application/vnd.japannet-payment-wakeup[Fujii]
application/vnd.japannet-registration[Yoshitake]
application/vnd.japannet-registration-wakeup[Fujii]
application/vnd.japannet-setstore-wakeup[Yoshitake]
application/vnd.japannet-verification[Yoshitake]
application/vnd.japannet-verification-wakeup[Fujii]
application/vnd.jisp[Deckers]
application/vnd.kde.karbon[Faure]
application/vnd.kde.kchart[Faure]
application/vnd.kde.kformula[Faure]
application/vnd.kde.kivio[Faure]
application/vnd.kde.kontour[Faure]
application/vnd.kde.kpresenter[Faure]
application/vnd.kde.kspread[Faure]
application/vnd.kde.kword[Faure]
application/vnd.kenameaapp[DiGiorgio-Haag]
application/vnd.koan[Cole]
application/vnd.liberty-request+xml[McDowell]
application/vnd.llamagraphics.life-balance.desktop[White]
application/vnd.lotus-1-2-3[Wattenberger]
application/vnd.lotus-approach[Wattenberger]
application/vnd.lotus-freelance[Wattenberger]
application/vnd.lotus-notes[Laramie]
application/vnd.lotus-organizer[Wattenberger]
application/vnd.lotus-screencam[Wattenberger]
application/vnd.lotus-wordpro[Wattenberger]
application/vnd.mcd[Gotoh]
application/vnd.mediastation.cdkey[Flurry]
application/vnd.meridian-slingshot[Wedel]
application/vnd.micrografx.flo[Prevo]
application/vnd.micrografx.igx[Prevo]
application/vnd.mif[Wexler]
application/vnd.minisoft-hp3000-save[Bartram]
application/vnd.mitsubishi.misty-guard.trustweb[Tanaka]
application/vnd.mophun.application[Wennerstrom]
application/vnd.mophun.certificate[Wennerstrom]
application/vnd.motorola.flexsuite[Patton]
application/vnd.motorola.flexsuite.adsi[Patton]
application/vnd.motorola.flexsuite.fis[Patton]
application/vnd.motorola.flexsuite.gotap[Patton]
application/vnd.motorola.flexsuite.kmr[Patton]
application/vnd.motorola.flexsuite.ttc[Patton]
application/vnd.motorola.flexsuite.wem[Patton]
application/vnd.mozilla.xul+xml[McDaniel]
application/vnd.ms-artgalry[Slawson]
application/vnd.ms-asf[Fleischman]
application/vnd.ms-excel[Gill]
application/vnd.ms-lrm[Ledoux]
application/vnd.ms-powerpoint[Gill]
application/vnd.ms-project[Gill]
application/vnd.ms-tnef[Gill]
application/vnd.ms-works[Gill]
application/vnd.ms-wpl[Plastina]
application/vnd.mseq[Le Bodic]
application/vnd.msign[Borcherding]
application/vnd.music-niff[Butler]
application/vnd.musician[Adams]
application/vnd.netfpx[Mutz]
application/vnd.noblenet-directory[Solomon]
application/vnd.noblenet-sealer[Solomon]
application/vnd.noblenet-web[Solomon]
application/vnd.novadigm.EDM[Swenson]
application/vnd.novadigm.EDX[Swenson]
application/vnd.novadigm.EXT[Swenson]
application/vnd.obn[Hessling]
application/vnd.osa.netdeploy[Klos]
application/vnd.palm[Peacock]
application/vnd.pg.format[Gandert]
application/vnd.pg.osasli[Gandert]
application/vnd.powerbuilder6[Guy]
application/vnd.powerbuilder6-s[Guy]
application/vnd.powerbuilder7[Shilts]
application/vnd.powerbuilder7-s[Shilts]
application/vnd.powerbuilder75[Shilts]
application/vnd.powerbuilder75-s[Shilts]
application/vnd.previewsystems.box[Smolgovsky]
application/vnd.publishare-delta-tree[Ben-Kiki]
application/vnd.pvi.ptid1[Lamb]
application/vnd.pwg-multiplexed[RFC3391]
application/vnd.pwg-xhtml-print+xml[Wright]
application/vnd.rapid[Szekely]
application/vnd.s3sms[Tarkkala]
application/vnd.sealed.net[Lambert]
application/vnd.seemail[Webb]
application/vnd.shana.informed.formdata[Selzler]
application/vnd.shana.informed.formtemplate[Selzler]
application/vnd.shana.informed.interchange[Selzler]
application/vnd.shana.informed.package[Selzler]
application/vnd.smaf[Takahashi]
application/vnd.sss-cod[Dani]
application/vnd.sss-dtf[Bruno]
application/vnd.sss-ntf[Bruno]
application/vnd.street-stream[Levitt]
application/vnd.svd[Becker]
application/vnd.swiftview-ics[Widener]
application/vnd.triscape.mxs[Simonoff]
application/vnd.trueapp[Hepler]
application/vnd.truedoc[Chase]
application/vnd.ufdl[Manning]
application/vnd.uplanet.alert[Martin]
application/vnd.uplanet.alert-wbxml[Martin]
application/vnd.uplanet.bearer-choice[Martin]
application/vnd.uplanet.bearer-choice-wbxml[Martin]
application/vnd.uplanet.cacheop[Martin]
application/vnd.uplanet.cacheop-wbxml[Martin]
application/vnd.uplanet.channel[Martin]
application/vnd.uplanet.channel-wbxml[Martin]
application/vnd.uplanet.list[Martin]
application/vnd.uplanet.list-wbxml[Martin]
application/vnd.uplanet.listcmd[Martin]
application/vnd.uplanet.listcmd-wbxml[Martin]
application/vnd.uplanet.signal[Martin]
application/vnd.vcx[T.Sugimoto]
application/vnd.vectorworks[Pharr]
application/vnd.vidsoft.vidconference[Hess]
application/vnd.visio[Sandal]
application/vnd.visionary[Aravindakumar]
application/vnd.vividence.scriptfile[Risher]
application/vnd.vsf[Rowe]
application/vnd.wap.sic[WAP-Forum]
application/vnd.wap.slc[WAP-Forum]
application/vnd.wap.wbxml[Stark]
application/vnd.wap.wmlc[Stark]
application/vnd.wap.wmlscriptc[Stark]
application/vnd.webturbo[Rehem]
application/vnd.wrq-hp3000-labelled[Bartram]
application/vnd.wt.stf[Wohler]
application/vnd.wv.csp+wbxml[Salmi]
application/vnd.xara[Matthewman]
application/vnd.xfdl[Manning]
application/vnd.yellowriver-custom-menu[Yellow]
application/whoispp-query[RFC2957]
application/whoispp-response[RFC2958]
application/wita[Campbell]
application/wordperfect5.1[Lindner]
application/x400-bp[RFC1494]
application/xhtml+xml[RFC3236]
application/xml[RFC3023]
application/xml-dtd[RFC3023]
application/xml-external-parsed-entity[RFC3023]
application/zip[Lindner]
audio/32kadpcm[RFC2421,RFC2422]
audio/AMR[RFC3267]
audio/AMR-WB[RFC3267]
audio/CN[RFC3389]
audio/DAT12[RFC3190]
audio/DVI4
audio/EVRC[RFC-ietf-avt-evrc-smv-03.txt]
audio/EVRC0[RFC-ietf-avt-evrc-smv-03.txt]
audio/G.722.1[RFC3047]
audio/G722
audio/G723
audio/G726-16
audio/G726-24
audio/G726-32
audio/G726-40
audio/G728
audio/G729
audio/G729D
audio/G729E
audio/GSM
audio/GSM-EFR
audio/L16[RFC2586]
audio/L20[RFC3190]
audio/L24[RFC3190]
audio/L8
audio/LPC
audio/MP4A-LATM[RFC3016]
audio/MPA
audio/PCMA
audio/PCMU
audio/QCELP
audio/RED
audio/SMV[RFC-ietf-avt-evrc-smv-03.txt]
audio/SMV0[RFC-ietf-avt-evrc-smv-03.txt]
audio/VDVI
audio/basic[RFC2045,RFC2046]
audio/mpa-robust[RFC3119]
audio/mpeg[RFC3003]
audio/parityfec[RFC3009]
audio/prs.sid[Walleij]
audio/telephone-event[RFC2833]
audio/tone[RFC2833]
audio/vnd.3gpp.iufp[Belling]
audio/vnd.cisco.nse[Kumar]
audio/vnd.cns.anp1[McLaughlin]
audio/vnd.cns.inf1[McLaughlin]
audio/vnd.digital-winds[Strazds]
audio/vnd.everad.plj[Cicelsky]
audio/vnd.lucent.voice[Vaudreuil]
audio/vnd.nortel.vbk[Parsons]
audio/vnd.nuera.ecelp4800[Fox]
audio/vnd.nuera.ecelp7470[Fox]
audio/vnd.nuera.ecelp9600[Fox]
audio/vnd.octel.sbc[Vaudreuil]
audio/vnd.qcelp[Lundblade]
audio/vnd.rhetorex.32kadpcm[Vaudreuil]
audio/vnd.vmx.cvsd[Vaudreuil]
image/cgmComputer Graphics Metafile
image/g3fax[RFC1494]
image/gif[RFC2045,RFC2046]
image/ief[RFC1314] Image Exchange Format
image/jpeg[RFC2045,RFC2046]
image/naplps[Ferber]
image/png[Randers-Pehrson]
image/prs.btif[Simon]
image/prs.pti[Laun]
image/t38[RFC3362]
image/tiff[RFC3302] Tag Image File Format
image/tiff-fx[RFC3250] Tag Image File Format Fax eXtended
image/vnd.cns.inf2[McLaughlin]
image/vnd.djvu[Bottou]
image/vnd.dwg[Moline]
image/vnd.dxf[Moline]
image/vnd.fastbidsheet[Becker]
image/vnd.fpx[Spencer]
image/vnd.fst[Fuldseth]
image/vnd.fujixerox.edmics-mmr[Onda]
image/vnd.fujixerox.edmics-rlc[Onda]
image/vnd.globalgraphics.pgb[Bailey]
image/vnd.mix[Reddy]
image/vnd.ms-modi[Vaughan]
image/vnd.net-fpx[Spencer]
image/vnd.svf[Moline]
image/vnd.wap.wbmp[Stark]
image/vnd.xiff[S.Martin]
message/delivery-status[RFC1894]
message/disposition-notification[RFC2298]
message/external-body[RFC2045,RFC2046]
message/http[RFC2616]
message/news[RFC 1036, H.Spencer]
message/partial[RFC2045,RFC2046]
message/rfc822[RFC2045,RFC2046]
message/s-http[RFC2660]
message/sip[RFC3261]
message/sipfrag[RFC3420]
model/iges[Parks]
model/mesh[RFC2077]
model/vnd.dwf[Pratt]
model/vnd.flatland.3dml[Powers]
model/vnd.gdl[Babits]
model/vnd.gs-gdl[Babits]
model/vnd.gtw[Ozaki]
model/vnd.mts[Rabinovitch]
model/vnd.parasolid.transmit.binary[Parasolid]
model/vnd.parasolid.transmit.text[Parasolid]
model/vnd.vtu[Rabinovitch]
model/vrml[RFC2077]
multipart/alternative[RFC2045,RFC2046]
multipart/appledouble[Faltstrom]
multipart/byteranges[RFC2068]
multipart/digest[RFC2045,RFC2046]
multipart/encrypted[RFC1847]
multipart/form-data[RFC2388]
multipart/header-set[Crocker]
multipart/mixed[RFC2045,RFC2046]
multipart/parallel[RFC2045,RFC2046]
multipart/related[RFC2387]
multipart/report[RFC1892]
multipart/signed[RFC1847]
multipart/voice-message[RFC2421,RFC2423]
text/calendar[RFC2445]
text/css[RFC2318]
text/directory[RFC2425]
text/enriched[RFC1896]
text/html[RFC2854]
text/parityfec[RFC3009]
text/plain[RFC2646,RFC2046]
text/prs.lines.tag[Lines]
text/rfc822-headers[RFC1892]
text/richtext[RFC2045,RFC2046]
text/rtf[Lindner]
text/sgml[RFC1874]
text/t140[RFC2793]
text/tab-separated-values[Lindner]
text/uri-list[RFC2483]
text/vnd.DMClientScript[Bradley]
text/vnd.IPTC.NITF[IPTC]
text/vnd.IPTC.NewsML[IPTC]
text/vnd.abc[Allen]
text/vnd.curl[Byrnes]
text/vnd.fly[Gurney]
text/vnd.fmi.flexstor[Hurtta]
text/vnd.in3d.3dml[Powers]
text/vnd.in3d.spot[Powers]
text/vnd.latex-z[Lubos]
text/vnd.motorola.reflex[Patton]
text/vnd.ms-mediapackage[Nelson]
text/vnd.net2phone.commcenter.command[Xie]
text/vnd.sun.j2me.app-descriptor[G.Adams]
text/vnd.wap.si[WAP-Forum]
text/vnd.wap.sl[WAP-Forum]
text/vnd.wap.wml[Stark]
text/vnd.wap.wmlscript[Stark]
text/xml[RFC3023]
text/xml-external-parsed-entity[RFC3023]
video/BMPEG
video/BT656
video/CelB
video/DV[RFC3189]
video/H261
video/H263
video/H263-1998
video/H263-2000
video/JPEG
video/MP1S
video/MP2P
video/MP2T
video/MP4V-ES[RFC3016]
video/MPV
video/SMPTE292M[RFC-avt-smpte292-video-08.txt]
video/mpeg[RFC2045,RFC2046]
video/nv
video/parityfec[RFC3009]
video/pointer[RFC2862]
video/quicktime[Lindner]
video/vnd.fvt[Fuldseth]
video/vnd.motorola.video[McGinty]
video/vnd.motorola.videop[McGinty]
video/vnd.mpegurl[Recktenwald]
video/vnd.nokia.interleaved-multimedia[Kangaslampi]
video/vnd.objectvideo[Clark]
video/vnd.vivo[Wolfe]

7PriorityLines: 63
A collection of urgency type of the case.
Entity Instances
HIGHigh - A level lower than urgent to solve case.
LOWLow importance of priority to solve case.
MEDMedium level of urgency to solve case.
URGUrgent to solve case.

8ProcessRoleIdentifierLines: 135
Describes the role of the partner in the business process. A partner will fulfill at least one or more roles during the business process.
Entity Instances
ADMAdministered by - The party who is the administrative authority of an account.
ALTAlternate approval by - The party who has approved a request in the event the approver is not able to respond.
APPApproval by - The party who has approved a request.
AUTAuthorized By - The party who has authorized a request.
BIFBill from - The party that will issue the invoice.
BITBill to - The party that will pay the invoice.
CBKCustoms Broker - CustomsBroker This object represents the party that declare the shipment on behalf of declarant.
CLFCollect From - To enable the buyer to specify the location of where products not supplied directly by the seller/installer may be collected.
CLMClaimed By - This object represents the claimant.
CNCCancellation party - The party who is cancelling the shipping order.
CORChange originated by - The party who originates a proposed change.
COWChange owned by - The party who owns or who is assigned responsibility for a proposed change.
CRACredit applicant - The party who is applying for credit.
CRECreated by - The party responsible for creating a process or task.
CSPContract Service Provider.
CWNcontractOwner - The party who is the owner of the contract. For example, in the direct business, the buyer is the contract owner. In the distribution business, the buyer is the distributor and the contract owner is the reseller.
DCEDesignCustomerApplicationEngineer. The demand customer's Field Application Engineer.
DCTDeclared To - This object represents the party that the declaration goes to.
DCUDesignCustomer. The owner of the product for which the design has been created.
DISDistributed by - The party who supplies products to retailers.
DLRDeclared By - This object represents the party that declare the shipment.
DSTDistributed To - This object represents the party to send information to.
FCPForecast Partner - The collection of business properties that describes the partner types for a forecast.
FIAFrom Install At - The collection of sender business properties that describes a business partners' identity, their contact information, where they are physically located and their function in a supply chain.
FINFinanced by - The party who is the financier.
FNBFounded by - The party who performs the act, process, or art of casting metals.
FORForwarded to - The party to whom a business document has been forwarded.
IMBImported By - The party responsible for importing the product.
INLInventory location - The party where the inventory product entry is located.
INOInventory owner - The party that owns the inventory product entry.
ITFIn transit from - The party sending the product quantity in a product location transfer.
ITLinstallAt - The partner and/or location to which the product must be set up for use or service.
ITTIn transit to - The party receiving the product quantity in a product location transfer.
LGPLogistics Provided By - The party who handles the details of an operation.
MFGManufactured by - The party who creates, processes or produces goods especially in large quantities and by means of industrial machines.
OWNOwned by - The party who owns a process.
PAEProductProviderFieldApplicationEngineer. The product provider Field Application Engineer.
PCWPrimary Contract With - The primary party with whom a contract is formed.
PNBPlanning By - The party who establishes goals, policies or procedures.
PSRProductProviderSalesRepresentative. The product provider sales representative.
PURPurchased by - The party who is a purchaser of a product.
REARequested approval by - The party who has been selected to approve a request.
RECReceived by - The party who has received a product shipment.
REQRequested by - The party who has initiated a request.
RESRespond to - The party to whom a responding business document must be sent when it is not equal to the partner specified in the document header.
RETReturn by - The party responsible for either carrying or forwarding the returned product.
REVReviewed by - The party responsible for reviewing a business document.
RFRreceivedFrom - The partner and/or location from where the product was shipped.
RLSReleased By - This object represents the party that releases the goods.
RMTremitTo - The partner to which payment for a business document is sent.
RPBRepaired By - The collection of business properties used to identify the business partner responsible for the repair or rework of a product.
RQTRefer Quote To - The partner to whom a quote request is being referred.
RSFRequested Ship From - The party where the product is requested to be shipped from.
RTTReturnTo - The partner and/or location to which the returned product must be delivered.
SBFSelf-billing from - The party who initiates the billing in self-billing scenario.
SBTSelf-billing to - The party whom the invoice is addressed to.
SCBSubcontracted By - The party who is contracted to perform part or all of another party's contract.
SCPShipping charges paid by - The party responsible for administering payment of the shipping charges.
SCWSecondary Contract With - The subsequent party(ies) with whom a contract is formed.
SHFShip From - The collection of business properties used to identify the business partner initiating a shipment or transaction.
SHTShip To - The partner and/or location to which the product must be delivered.
SLDSold to - The party to whom a product has been sold.
SOBSold By - The seller involved in a business transaction.
SPLSupplied by - The party who supplies an item, part or assembly.
SPSService Provider Site - Identification for the location of the ASP site that is ordering the replacement parts and/or performing the repair.
SRTSubmit returns to - The party to whom product returns are to be submitted.
STRStored By - This object represents the party that stores the goods.
SVAShipVia - The partner and/or location through which the product must be shipped, such as the "cross dock" at a shipping hub. It must not be specified for the last leg, since this would be the same as the final destination specified in the ShipmentInformation/shipTo.
TFRTransfer From - The party responsible for making the payment (Payer).
TIATo lnstall At - The collection of receiver business properties that describes business partners' identity, their contact information, where they are physically located and their function in a supply chain.
TMTTransfer Manufacturing To - The movement of the manufacturing process to another site.
TRATransported by - The party responsible for either carrying or forwarding the product.
TSBTested By - The collection of business properties used to identify the specific location and resources used to conduct a defined cycle or steps or measurements required to confirm a result or event.
TTRTransfer To - The party who is receiving the payment (payee).
ULRUltimate recipient - The party who ultimately receives the shipment, when an intermediate party takes responsibility for payment and final delivery.
USEUsed by - The party who is the end user of the product.
USTUnstuffed By - This object represents the party that unstuffs the goods.
WHBWarehoused By - The party who stocks or stores products.

9RequestTypeLines: 48
The classification of each requests indicated by the service requestor/case sender.
Entity Instances
CLOClose- Close/Cancel the referenced request without further action.
OPNOpen- Open a new request.
ROPReopen- Referenced request that has been closed is reopened by this message.
UPDUpdate- Referenced request made information is updated by this message.

10SeverityLines: 183
A collection of importance of impact of the case to other cases.
Entity Instances
CRICritical - Highest level of severity.
MAJMajor - Second highest level of severity.
MEDMedium - Moderate level of severity.
MINMinor - Minimal level of severity.
NOINo Impact to other cases.

Data Types
NoNameFormatData Type
1BusinessProcessIdentifierpattern = [0-9a-zA-Z]{1,12}
string
2Contactstring
3DUNSPlus4pattern = [0-9]{9}[0-9a-zA-Z]{1,4}
string
4DUNSpattern = [0-9]{9}
string
5GLNpattern = [0-9]{13}
string
6GTINpattern = [0-9]{14}
string
7PipIdentifierpattern = PIP\d{1}[A-Z]{1}\d{1,2}
string
8PipVersionpattern = \d{2}\.\d{2}\.\d{2}
string
9ResponsePeriodduration
10VersionIdentifierpattern = \d{2}\.\d{2}
string

XML Data Types
NoNameDefinition
1anyURIRepresents a URI as defined by RFC 2396. An anyURI value can be absolute or relative, and may have an optional fragment identifier.
2booleanRepresents Boolean values, which are either "true" or "false".
3dateFor the represents a calendar date.
The pattern for a date is CCYY-MM-DD where CC represents the century, YY the year, MM the month, and DD the day, with an optional time zone indicator as allowed for dateTime.
4dateTimeRepresents a specific instance of time. The pattern for dateTime is CCYY-MM-DDThh:mm:ss where CC represents the century, YY the year, MM the month, and DD the day, preceded by an optional leading negative (-) character to indicate a negative number. If the negative character is omitted, positive (+) is assumed. The T is the date/time separator and hh, mm, and ss represent hour, minute, and second respectively. Additional digits can be used to increase the precision of fractional seconds if desired. For example, the format ss.ss... with any number of digits after the decimal point is supported. The fractional seconds part is optional.
This representation may be immediately followed by a "Z" to indicate Coordinated Universal Time (UTC) or to indicate the time zone. For example, the difference between the local time and Coordinated Universal Time, immediately followed by a sign, + or -, followed by the difference from UTC represented as hh:mm (minutes is required). If the time zone is included, both hours and minutes must be present.
5durationRepresents a duration of time.
The pattern for duration is PnYnMnDTnHnMnS, where nY represents the number of years, nM the number of months, nD the number of days, T the date/time separator, nH the number of hours, nM the number of minutes, and nS the number of seconds.
6positiveIntegerRepresents an integer that is greater than zero. This data type is derived from nonNegativeInteger.
7stringRepresents character string.