Research Report

The Supply Chain Readiness Gap

Supply chains today operate in an environment defined by constant change. Organizations must navigate regulatory complexity, shifting demand patterns, and increasingly interconnected global networks while maintaining operational efficiency and resilience.

To better understand the drivers of supply chain readiness, GS1 US® surveyed more than 500 supply chain professionals across industries and organization sizes. The findings show that organizations with higher supply chain maturity consistently outperform their peers and that technology investments alone are insufficient without the data, governance, and interoperability needed to scale them effectively.

Organizations with higher supply chain maturity are substantially more likely to report:
65% Improved collaboration
60% Easier regulatory compliance
52% Reduced costs
46% Faster time to market

The Readiness Gap

Survey data from more than 500 supply chain professionals reveals a significant gap between organizations with high levels of supply chain maturity and those still building foundational capabilities. Organizations with stronger data integration, governance, interoperability, and standards adoption consistently report stronger operational performance and greater readiness for future challenges.

Conversely, organizations that lack integrated data, governance, and interoperability often struggle to scale innovation, respond to regulatory requirements, and operate efficiently across increasingly complex supply networks. These findings suggest that supply chain readiness is not simply a technology challenge. It is the result of integrated data, strong governance, effective collaboration, and standards-based interoperability working together as a connected operating model.

Key Capabilities That Set Apart High-Maturity Organizations*

CapabilityHigh-Maturity OrganizationsIndustry Overall
AI-supported automation57%23%
Real-time centralized data integration81%38%
Highly effective external collaboration89%59%
Excellent internal alignment78%50%
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The Cost of Limited Supply Chain Readiness

Organizations with fragmented data and limited interoperability face higher risk across multiple areas:

  • Revenue loss from supply disruptions and stock issues
  • Margin pressure caused by operational inefficiences
  • Slower innovation due to disconnected systems and data
  • Increased regulatory and reputational exposure
Shipping boxes beside a laptop displaying digital supply chain data and analytics.

Three Takeaways

The findings summarized here are supported by deeper analysis throughout the report, which examines the capabilities behind the readiness gap and how they contribute to overall supply chain maturity.

  • Identify With a Single Source of Truth
    Technology Alone Does Not Create Readiness

    Many organizations have adopted automation and AI, yet only 38% report centralized systems that collect and integrate data in real time.

  • Warehouse worker standing in front of equipment and Share Product Data
    Most Organizations Remain Stuck in the Middle

    Nearly three-quarters of respondents fall into a medium-maturity tier, indicating meaningful progress but significant room for improvement.

  • Improve Customer Experience
    Standards Are a Common Characteristic Among High-Maturity Supply Chain Leaders

    Organizations with stronger supply chain capabilities consistently report deeper adoption of standards-based practices that support interoperability, collaboration, and scalability.

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