GS1 Connect FAQs: Prepare for the Premier Supply Chain Event of the Year

GS1 Connect® is a live event only. Registration substitutions within the same organization will be accepted until May 25, 2025. Please contact GS1Connect@gs1us.org.

Please reference your registration confirmation email from GS1Connect@gs1us.org to access a copy of your invoice. If you cannot locate the email, write to GS1Connect@gs1us.org to request that a confirmation email be resent.

No, we only offer a full conference pass. Visit the pricing page for more details.

To change an existing registration, please reference your registration confirmation email from GS1Connect@gs1us.org and select the option to view or modify your registration within your attendee portal. Substitutions within the same company will be accepted but must be submitted via email to GS1Connect@gs1us.org no later than May 25, 2025.

As indicated in the GS1 US® Event Agreement, cancellations will be accepted through April 25, 2025. No cancellations/refunds are allowed after April 25, 2025. If you cancel your registration for the GS1 Connect Conference prior to or on April 25, 2025, you are subject to a $100 cancellation fee, when applicable. For cancellations made prior to or on April 25, 2025, your credit card will automatically be refunded the registration amount paid, minus the $100 cancellation fee. Substitutions within the same company will be accepted but must be submitted via email to GS1Connect@gs1us.org no later than May 25, 2025.

Over 400 companies attended GS1 Connect 2024. We will start announcing attending companies for this year’s conference in spring 2025. Registered attendees will have access to the attendee opt-in list after the conference.

Registered attendees will receive an email invitation with instructions to download the GS1 Connect mobile app from any app store before the conference.

No. Anyone claiming to sell an attendance list for GS1 Connect is not affiliated with GS1 US.

GS1 Connect officially starts on Tuesday, June 10, at 1:00 PM ET and concludes after the closing networking event on Thursday, June 12.  See the agenda for more information. 

Pre-conference meetings and GS1 US University courses begin the afternoon of Monday, June 9. Our room block begins on Sunday, June 8, so you can come in before the conference and enjoy all of the amenities the Gaylord Opryland Resort & Convention Center has to offer, including nine acres of airy indoor garden atriums, award-winning restaurants and bars, and more. 

You can join our LinkedIn or Facebook event pages to connect with other attendees in advance of the conference. Additionally, registered attendees will have the ability to connect through the mobile app.

The Gaylord Opryland Resort & Convention Center has a 72-hour prior-to-arrival cancellation policy. Should you need to cancel your reservation, please do so outside the 72-hour cancellation window to avoid a fee. If you need to cancel within the 72 hours, you forfeit your deposit that was taken at the time of booking, or your card will be charged a one-night room and tax cancellation fee.

A credit card is required at the time of booking to guarantee your reservation, with a deposit of one night’s room and tax. The deposit will only be refunded for reservations that cancel prior to the 72-hour prior-to-arrival cancellation window.

Please note, a credit card is required at time of check-in to cover remaining room costs. If you will have your charges covered by a method of payment that will not be presented on property, please contact the hotel to request a credit card authorization.

Additionally, $100 per day will be held for incidental charges. Any funds not used will be refunded back to the payment on file upon checkout.

Housing should be reserved using Passkey. Passkey is the official housing bureau of GS1 Connect. Housing blocks advertised by groups or companies other than the GS1 Connect Conference Team or Passkey are not approved by GS1 Connect.

Hotel reservations made after the cutoff date (May 15, 2025) are not guaranteed to receive the discounted GS1 Connect room rate. Visit the Gaylord Opryland Resort & Convention Center website to reserve your room.

Per day: self-parking is $32 inclusive of tax; valet is $40 inclusive of tax.

Please access your Exhibitor Portal. If you are having trouble accessing your link, please contact GS1ConnectSponsorServices@gs1us.org.

Our GS1 Connect 2025 Call for Presentations closes on December 13, 2024. 

By accepting the Event Agreement as part of your registration, you acknowledge GS1 US may record events or take photos and videos which may be edited and used by GS1 US in live-streaming broadcasts or other marketing materials in the ordinary course of our business. By attending the event, you acknowledge and agree that your image may be used by GS1 US, solely for this purpose. If You do not wish to be recorded, please notify GS1 US in writing within seven (7) business days in advance of the Event at gs1connect@gs1us.org. Registrant shall immediately advise GS1 US in writing if any element of the Likeness is no longer full, truthful, and accurate.