Updating your company information with GS1 US® ensures that your barcodes accurately reflect your current business identity.
Reasons to update your company records:
Why Keep Your Company Details Accurate?
Legal company name change
Business involved in a merger, acquisition, or divestiture
Changes to address, contact details, or business structure
Benefits of Updating
Data Accuracy
Keeps your product and location data accurate across GS1 US systems like the GS1 Database and GS1 US Data Hub®
Barcode Authentication
Ensures your barcodes are authenticated and accepted globally
Traceability & Compliance
Supports product traceability and regulatory compliance
Error Prevention
Prevents supply chain errors and misidentification
Brand Protection
Safeguards your brand from misuse
Reputation Security
Protects your company’s reputation
What Company Detail Do You Need to Change?
Use the options below to find the right process for your situation.
Company Name or Ownership
If your business went through a merger, acquisition, or divestiture, initiate a Transfer Request.
If there was no change in ownership but simply a change to the legal company name or to the business entity structure (LLC, Inc., etc.) and you amended it with the Secretary of State, initiate a Name Change Request.
- If the legal company name is the same but there was a typographical or spelling error, initiate a Name Change Request.
- If the previous company name in GS1 US records was a DBA (doing business as), assumed name, or fictitious name, initiate a Name Change Request to update GS1 US records with your legal company name.
- If the wrong company shows up when checking who currently licenses your barcode in the GS1 Database, contact the company that currently licenses the barcode and initiate a Transfer Request.
Account Information
- Log in to myGS1 US and enter your updated company address or phone number directly online.
- Or, submit the Company Profile Form by mail or email (instructions in the form).
To update details for current contacts or add a new contact to receive informational and billing communications:
- Log in to myGS1 US and enter your updates directly online for each group of GS1 US subscriptions, including your barcode licenses.
- Or, submit the Company Profile Form for one or multiple subscriptions by mail or email (instructions in the form).
Access to What You Can Do With GS1 US
If you are the General User Administrator, you can add or modify other people's access.
- To add users to the company account, log in to the GS1 US User Portal, click Add New User, and follow these detailed instructions.
- To modify existing user access, log in to the GS1 US User Portal, click the user to modify, and edit the roles assigned. More detailed instructions are available here.
- Contact the General User Administrator within your organization if you would like access to additional GS1 US tools.
- If you need to change your email, submit a Contact GS1 US Form or call +1 937.435.3870.
- If you have trouble logging in, check out the FAQs.
Help & Support
Visit our FAQ page for answers to common questions.
Still have questions?
Our support team is available Monday-Friday, 8:00 AM-5:00 PM ET.
Email: dmaintenance@gs1us.org
Phone: +1 937.435.3870 (select option 4 when prompted)
The information contained herein is for informational purposes. GS1 US does not provide legal advice.
Submitting a request does not guarantee approval. All requests are unique and additional documentation may be required, which may take additional time to review. If GS1 US does not receive the appropriate supporting legal documentation, the requested identifier(s) cannot be transferred. GS1 US reserves the right to deny any request if it finds it not appropriate.
If you have regulated healthcare products, notify the U.S. Food and Drug Administration (U.S. FDA) directly of any change in name or ownership. GS1 US does not handle U.S. FDA updates.