Streamlining data exchanges processes with customers
Creating an effective data governance framework for consolidating dozens of data repositories was only the first step in making sure Ecolab’s product data was complete and “clean.”
With an overall 68 percent improvement in data quality from 2017 to 2018, Ecolab has not only streamlined its data exchange processes, but also strengthened its customer relationships and eliminated time-consuming, manual data entry.
“"It’s made a big difference for us in terms of knowing where to target our time and where we’re going to have the most impact. By integrating the various error reports, we found that by fixing one issue, we could correct up to 300 errors."
- Regan Van Tassel, Commercial Digital Solutions Platform Manager, EcoLab