GS1 US User Portal - Add Users and Assign Roles

When a user is created, either systematically as a result of joining GS1 US or when added by the General User Administrator, an email is sent to the new user’s email address. The email address is the username and the password is set up by the user.

Your password must be at least eight characters and contain at least one uppercase letter, one lowercase letter, and either one number or one special character.

You should assign the Location Create/Manage role. To assign this role to an existing user, the General User Administrator or Product Administrator can log into the GS1 US User Portal and take these steps:

1. Locate the user, then click the user row. The User Information screen displays for the user. Scroll down and check the box for Location Create/Manage.

2. Click Save.

When the user logs in to GS1 US Data Hub, the Location link is "enabled" - that is, the Location link is no longer grayed out. This user can now click Location and add/manage locations. 

As the General User Administrator, when you login to the User Portal you can add additional users for your company. You can then assign specific GS1 US Data Hub roles to these users, so they can add and manage product and location data:.

Here are the roles that can be assigned via the GS1 US User Portal:

General User Administrator: Allows users to add and modify roles for other users and also gives access to GS1 US Data Hub.

myGS1 US:
User can login to the GS1 US store and access the myGS1 US dashboard to manage licenses, make payments, print certificates, and other functions.

Product Administrator:
User can assign other users the Product Create/Manage role, so they can add and update product and GTIN data.

Product Create/Manage:
User can add and update products and GTINs, and download a barcode image.

Location Administrator:
User can assign other users the Location Create/Manage role, so they can add and update location and party (GLN) data.

Location Create/Manage:
User can add and update location and party data, and assign Global Location Numbers (GLNs).

View/Use Administrators (Product, Location, Company)
User can query third-party product, location or company data. These roles require a View/Use subscription. 

When the Product or Location link is grayed out, you cannot add or update products or locations. You have not been assigned the Product Create/Manage role or Location Create/Manage role in the GS1 US User Portal.

Contact your GS1 US General User Administrator so one of these roles can be assigned to you.

Another reason these links may be grayed out is if your account is past due. Use the Contact Us form to learn more about your account status. 

From the User Portal main screen for your company, select the desired user. If your company has multiple users, use the Search box to enter a few letters of the user’s first name, last name or email, and click the search icon to display matching users. Click the desired user’s row to view the user profile screen.

Click the Remove from Company link. Confirm the information in the modal window is correct. Click OK to confirm. This user has now been removed from this company account.

An automatic email invitation expires in seven days. To resend this invitation to a new user, visit the GS1 US User Portal. Select Pending next to the Users heading. This displays all users who have not yet registered or created a password. Locate the name of the desired user, and click the Resend Invitation link in the row for that user.

No, the Data Hub Settings enables you to perform specific functions, such as changing the default share settings. And if you enable the Location Approval Process, you can add user permissions.

To add users and assign roles, visit the GS1 US User Portal.

Log in to the GS1 US User Portal.

From the home page for your company, select the desired user. If your company has multiple users, you can enter a few letters of the user’s first name, last name, or email in the Search box and click the search icon to display matching users.​

Click Edit Roles.​

Assign available user roles by checking the desired user role. Unchecking removes an assigned role.  

Click Save. (The user may need to log out and log back in for changes to reflect)

Log in to the GS1 US User Portal.

From the home page for your company, select the desired user. If your company has multiple users, you can enter a few letters of the user’s first name, last name or email in the Search box, then click the search icon      to display matching users. Click the user’s row to select.​

Click Edit. See note below if you need to update the email address.​

Update desired information in First Name and/or Last Name fields.​

Click Save to confirm changes.

There are several email notices that you can receive from GS1 US Data Hub when a specific platform event occurs. These are not enabled when you are added to the platform.

To enable one or more of these email notices, click the Profile Icon on the GS1 US Data Hub home page. Click the Data Hub Settings Link. Navigate to the Email Preferences link under "Profile Settings." Check the box for the email(s) you want to receive, then click the Save Settings button.

By default, when you publish a GTIN or GLN, this data is shared with all GS1 US Data Hub View/Use subscribers - and with global users via the Verified by GS1 service. 

View/Use subscribers can query GTIN, GLN and global company data from global GS1 members, and verify product data, location/party data, and company information.

To change these settings for your products, view the Product Share article.

To change these settings for your locations, view the Location Share article.

You can select a solution provider from the Data Hub Settings. Click the Profile Icon on the GS1 US Data Hub home page. Click the Data Hub Settings link. Click the Product Solution Partners link, then check the box for the solution partner with which you have a relationship.

View the Location Approval Process for step-by-step instructions.