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Q. How can I add users to GS1 US Data Hub so they can manage products?

A. When you license a GS1 Company Prefix, you receive a single Product Create/Manage role. You can add multiple users to your subscription for an annual fee. Visit our online application in the GS1 US Store to add users (you'll need to log into myGS1 US).

The initial user of the GS1 US tools is automatically given all available roles, including the ability to add users. This individual can then assign the GS1 US Data Hub | Product Create/Manage role to these additional users so they can create products, assign GTINs and manage barcodes. If the Product Create/Manage role is NOT assigned, the "Product" link will be grayed out for these new users.

Note: Did you assign new roles to yourself? You will have to logout, then log back into GS1 US Data Hub, so you can see the added functionality.

Watch a module for a demonstration on how to log in to the User Portal, add a user and assign roles

or

Download the GS1 US Portal User Guide.

For specific answers about logging in and adding users from an available pool of users, visit the GS1 US Frequently Asked Questions page.

How to Add the Product Create/Manage Role:

The Product Create/Manage role enables a user to add and manage products. To assign this role to an existing user, the General User Administrator or Product Administrator can log in to the User Portal and take these steps:

1. Locate the user (you can filter by first or last name), then click the user row. The "Roles in [Company Name]" page displays for that user. Scroll down and check the box for "Product Create/Manage."

2. Click "Save."

When the user logs in to GS1 US Data Hub, the Product tab is "enabled" - that is, the Product tab will no longer be grayed out, and the user can now click "Product" and add a product and generate a UPC-A barcode. This user can also maintain product data, enter higher level packaging such as cases, and export all this data so it can be entered into the company's product database.
 

How to Add More Product Create/Manage Roles

To add other users who can use GS1 US Data Hub to create and manage products, visit the GS1 US Store for details.

How to Resend an E-mail Invitation to a New User

1. From the GS1 US User Portal, select “Pending” (the default is "Active") next to the Users heading, and view all pending users for your company.

2. Locate the name of the user you want to resend the invitation to, and click the “Resend Invitation” link in the row for the desired user.

The user will receive an email from newusersetup@gs1us.org so they can set up an account. It is recommended that you communicate this e-mail to the user, as the link expires in seven days. After the user completes the account setup, the status changes from “Pending” to "Active."